Sharon Norwood
Richmond,VA
Summary
Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current Virginia license with clean driving clean record
Overview
20
20
years of professional experience
Work History
Bus Operator
Greater Richmond Transit Center
2012.05 - 2024.11
- Collaborated with dispatchers to effectively communicate delays or route changes, minimizing disruptions to service.
- Supported fellow operators by filling in during absences or emergencies as needed, demonstrating flexibility and teamwork within department.
- Reduced route-based complaints by promptly addressing and resolving passenger concerns and inquiries.
- Obey all road signs to ensure safety of customers.
- Transported customers to and from a fix route
Floor Technician
Energy Solutions
2010.01 - 2011.11
- Conducted regular inspections of floor conditions, identifying areas requiring immediate attention to prevent deterioration.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Coordinated with other maintenance teams to facilitate comprehensive facility cleaning and upkeep.
- Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
- Cleared trash and debris from over 100 rooms and office areas regularly.
Certified Nursing Assistant
Henrico Health Care Center
2005.03 - 2008.12
- Supported needs of 15+ residents under long-term care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Education
Bachelor In Criminal Justice -
Everest University
Richmond, VA01.2014
Bachelor of Science - Criminal Justice
Virginia Commonwealth University (VCU)
Richmond, VA01.2009
Associates in Applied Science, Administration of Justice -
J. Sergeant Reynolds Community College
Richmond, VA01.2003
Nursing Assistant -
Richmond Technical Center
Richmond, VA01.1991
Skills
- Safe Driving Practices
- Valid Virginia license
- Customer relations skills
- GPS mapping
Accomplishments
- Exceeding expectations
- Improving customers experience
Timeline
Bus Operator
Greater Richmond Transit Center
2012.05 - 2024.11
Floor Technician
Energy Solutions
2010.01 - 2011.11
Certified Nursing Assistant
Henrico Health Care Center
2005.03 - 2008.12
Bachelor In Criminal Justice -
Everest University
Bachelor of Science - Criminal Justice
Virginia Commonwealth University (VCU)
Associates in Applied Science, Administration of Justice -
J. Sergeant Reynolds Community College
Nursing Assistant -
Richmond Technical Center
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