Sharon Noseda
Spectrum
McAllen ,TX
2
Languages
13
years of professional experience
Dynamic, bilingual (English/Spanish) Professional with over 13 years of experience in customer relations, satisfaction, and client retention. Devoted team member with a proven track record of utilizing strong call control techniques to handle high volumes and go above and beyond to exceed performance and sales goals. Adept at managing office operations, learning at a fast pace, and adapting strategies to elevate the client experience.
Work History
Retention Sales Agent
11 Months- Cultivated strong customer relationships to enhance client retention and loyalty.
- Analyzed market trends to identify opportunities for growth and inform strategic sales initiatives.
- Explained features and advantages of products or services to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Increased sales revenue by consistently meeting and exceeding sales targets
Sales Associate
6 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Operated point-of-sale systems, ensuring accurate transactions and customer satisfaction.
- Maintained store displays and inventory organization to promote sales efficiency.
- Collaborated with team members to achieve daily sales targets and improve performance.
Office Manager
8 Years 11 Months- Assisted in improving office operations to support workflow efficiency
- Aided in managing vendor relationships and negotiating contracts to enhance service delivery and reduce costs.
- Supported inventory management by facilitating timely procurement of supplies and materials for ongoing projects.
- Trained and mentored junior staff on office procedures, enhancing team performance and collaboration.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Office Assistant
2 Years 8 Months- Assisted with scheduling and calendar management for office activities.
- Helped maintain organized filing systems and document retrieval methods.
- Supported daily administrative functions to promote efficient office operations.
- Managed incoming communications and routed inquiries to relevant departments.
Education
High School Diploma
Skills
Building strong client relations
Delivering exceptional customer service
Call control
Resilience under pressure
Persuasion techniques
Adaptability to change
Making offers
Brand awareness
Upselling strategies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retention Sales Agent
Spectrum
08.2025 - 07.2026Read More
Sales Associate
RGV Illuminations
01.2025 - 07.2025Read More
Office Manager
Cabana De Granite Y Marble
01.2016 - 12.2024Read More
Office Assistant
Craig Baker Marble
05.2013 - 01.2016Read More
McAllen Memorial High School
High School Diploma
Read More