Sharon Pettigrew
Jackson,TN
Summary
Proven leader and efficient cashier at Kroger, adept in payment processing and fostering team collaboration. Developed a comprehensive training program, enhancing employee performance and customer satisfaction. Skilled in returns processing and promoting a positive work environment, consistently meeting financial goals without exceeding budget constraints.
Overview
1
1
Certification
38
38
years of professional experience
Work History
Cashier
Kroger
Jackson, TN
03.1989 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Helped with purchases and signed customers up for rewards program.
Front-End Dept. Head
Kroger
Jackson, TN
11.1997 - 02.2017
- Created a training program for new employees to orient them to their roles.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
- Trained employees on proper and safe use of equipment and tools.
- Set and managed departmental budgets, controlling expenses to meet financial goals.
- Enforced departmental policies, procedures and state and federal laws.
- Assigned work and monitored performance of project personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited qualified candidates to fill open positions within the organization.
- Provided leadership during times of crisis or change in order to maintain productivity levels.
- Performed opening and closing duties as part of management team and handled cash management.
- Organized regular meetings with staff to discuss progress and address issues.
Education
West Tn Business College
Jackson, TNSkills
- Returns processing
- Product restocking
- Drawer balancing
- Merchandise exchange
- Daily reporting
- Payment processing
Affiliations
Outside of working, I love music, dancing and movies. Traveling is a must every now and then. I love to keep up my appearance. Enjoy my customers at Kroger while working part-time. This will be my 36th year.
Gotta love it.
Certification
I am a Certified Supervisor.
Timeline
Front-End Dept. Head
Kroger
11.1997 - 02.2017
Cashier
Kroger
03.1989 - Current
West Tn Business College