Sharon Reeves
Las Vegas,Nevada
Summary
Customer service representative position where customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name. Focused on maximizing team efficiency and customer service by retrieving, stocking and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
17
17
years of professional experience
Work History
Production Line
Wells Enterprises Inc.
03.2023 - 09.2023
- Collaborated with other production workers to achieve smooth running of production line.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
VSA
Hertz Car Renter
03.2018 - 05.2019
- Follow cleaning procedures to make sure vehicle/car is properly cleaned, and disinfected, such as gathering all trash out a vehicle, vacuuming, wiping all surface in-out car, run vehicle through car was, cleaning and wiping all car windows, and mirrors
- Follow proper procedure for use of chemicals, and cleaning equipment for safety
- Notify supervisor concerning of any damage, or major repairs to vehicle
- Make sure vehicles are properly cleaned for use of customers
- Transport (or) deliver rental vehicle to airport for member
- Ensure positive customer service, and experience to return for.
Backroom Associate
Walmart
05.2010 - 03.2018
- Maintain a safe working environment by monitoring safety procedures and equipment
- Review work throughout work process and at completion to ensure that it has been performed properly
- Inform designated employees or departments of items loaded or problems encountered
- Examine freight to determine loading sequences
- Collaborate with workers and managers to solve work-related problems
Ground Service Agent
Worldwide Flight Services
11.2007 - 12.2008
- Made sure luggage ran smoothly on conveyor belts
- Climb ladders to unjam the conveyors when needed
- Maintain a safe work environment by monitoring safety procedure and equipment
- Monitor luggage on security screens.
- Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
COOK/CASHIER
BURGER KING
08.2006 - 07.2007
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Verify that prepared food meets requirements for quality and quantity
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
- Prepare specialty foods following specific methods that usually require short preparation time.
Education
Diploma - General Education
Manual Arts High School
Los Angeles, CA06.1985
Skills
- Assembly Instructions
- Production Lines
- Safety Compliance
- Stock Organization
- Stock Replenishment
- Storage Area Maintenance
- Equipment Operation
- Flexible and Adaptable
Timeline
Production Line
Wells Enterprises Inc.
03.2023 - 09.2023
VSA
Hertz Car Renter
03.2018 - 05.2019
Backroom Associate
Walmart
05.2010 - 03.2018
Ground Service Agent
Worldwide Flight Services
11.2007 - 12.2008
COOK/CASHIER
BURGER KING
08.2006 - 07.2007
Diploma - General Education
Manual Arts High School
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