Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sharon Roberts

Auburn,USA

Summary

Dynamic professional seeking a role that enhances and refines a robust portfolio while driving exceptional customer satisfaction. Proven ability to leverage skills and experience to create impactful solutions that meet client needs. Committed to continuous improvement and delivering outstanding service, ensuring a positive experience for all stakeholders. Eager to contribute to a forward-thinking organization that values innovation and excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Prep/Line Cook

The Old 5 Mile House
08.2025 - Current
  • Getting everything set up for the day (turn on ovens, warmers, smoker, set up line). Prep food, make sauces, take inventory. Grill and line cook where I work to make sure everything is perfectly timed and cooked to perfection. Work as a team and communicate with coworkers to accomplish tasks in the most efficient way possible.

Bartender/Server

Club Car
06.2018 - Current
  • In charge of stocking and rotating supplies, food preparation, taking multiple orders simultaneously, explaining menu details and changes, designing and preparing drinks, delegating tasks, providing exemplary customer service, resolving customer complaints, dissolving interpersonal disputes in the dining area, completing cash and card payments, sanitation, and avoiding cross-contamination.

PT Assistant

AOS Physical Therapy
10.2017 - 10.2019
  • Completed room and equipment sanitation, conducted ultrasound massages, scheduled patients, monitored calendar, made appointment confirmation calls, and assisted in physical rehabilitation.

Assistant Manager

Big 5 Sporting Goods
04.2013 - 09.2017
  • Greeting customers, problem-solved retail discrepancies, balanced finances, customer de-escalation, oversaw shipments, managed product stocking, and trained all new employees.

Education

High School Diploma -

Placer High School

Skills

  • Customer engagement
  • Analytical problem-solving
  • Meticulous attention to specifics
  • Effective team collaboration
  • Enthusiastic about learning
  • Receives feedback constructively
  • Strong verbal and written communication
  • Composed in high-stress situations
  • Stock management
  • Experienced with POS technology
  • Organizational time strategies
  • Effective multitasking
  • Innovative thinking
  • Food preparation
  • Sanitation practices
  • Commitment to continuous learning

Accomplishments

  • Supervised team of 10 staff members.
  • Recognized by team members for promoting positive work environment.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Cupcake commission for small to big evens such as; weddings, baby showers, memorials, holliday events.

Certification

  • Food Handlers - Certified: 2024-05
  • Bartenders Certification - Certified: 2022-08

Timeline

Prep/Line Cook

The Old 5 Mile House
08.2025 - Current

Bartender/Server

Club Car
06.2018 - Current

PT Assistant

AOS Physical Therapy
10.2017 - 10.2019

Assistant Manager

Big 5 Sporting Goods
04.2013 - 09.2017

High School Diploma -

Placer High School

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