Sharon Serrano
Arleta,CA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Eisner Health
Panorama City, CA
07.2024 - Current
- Administered medications under physician's supervision.
- Collected samples from patients for laboratory testing purposes.
- Prepared treatment rooms for patient examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Responded to patient callbacks and phone-in prescription refill requests.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Medical Assistant
Mend Urgent Care
Sherman Oaks, CA
12.2021 - 12.2022
- Administered injection, medications, and treatments as directed by the physician.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Medical Assistant
Valley Family Medicine Urgent Care Center
Reseda, CA
10.2021 - 11.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized patient charts before each day's clinic sessions began.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered medications under physician's supervision.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Explained treatment procedures and physicians' instructions.
Education
Medical Assistant Diploma
Gurnick Academy of Medical Arts
Van Nuys, CA10-2021
High School Diploma -
Discovery Charter Preparatory School
Sylmar, CA01-2020
Skills
- Patient Toileting
- CPR
- EKG setup and monitoring
- Pulmonary Function Test
- Phlebotomy
- Data Entry
- Venipuncture
- Problem Solving
- Teamwork
- Interpersonal Communication
- Adaptability
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant
Eisner Health
07.2024 - Current
Medical Assistant
Mend Urgent Care
12.2021 - 12.2022
Medical Assistant
Valley Family Medicine Urgent Care Center
10.2021 - 11.2021
Medical Assistant Diploma
Gurnick Academy of Medical Arts
High School Diploma -
Discovery Charter Preparatory School
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