Sharon Slater
Boise,ID
Summary
Dynamic customer service professional with 11 years of experience at Fred Meyer, recognized for exceptional problem-solving and teamwork skills. Proven track record in enhancing customer satisfaction and training new staff. Adept at managing returns while ensuring compliance, fostering a friendly and positive environment that drives sales and loyalty.
Overview
17
17
years of professional experience
Work History
Customer Service/sales
Fred Meyer
08.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. Excellent customer service for 11yrs.
Sales/customer Service Specialist
Cabela's
05.2008 - 02.2014
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on product knowledge and customer interaction protocols.
- Managed returns and exchanges, ensuring compliance with company policies while maintaining customer satisfaction.
- Collaborated with team to streamline communication processes, enhancing overall service delivery.
Education
No Degree - Court Reporting School
Sacramento State
Sacramento, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Customer Service/sales
Fred Meyer
08.2014 - Current
Sales/customer Service Specialist
Cabela's
05.2008 - 02.2014
No Degree - Court Reporting School
Sacramento State
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