Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
Generic
Sharon Strain
Open To Work
Verified
This profile is verified using an email address.

Sharon Strain

Billing Specialist
Rowlett,TX

Work Preference

Desired Job Title

Billing Specialist

Important To Me

Work from home optionFlexible work hoursHealthcare benefits

Summary

Detail-oriented Billing Specialist with over 24 years of experience in accounts receivable management and customer service. Proven ability to resolve complex billing inquiries, process high volumes of payments and deposit international currency. I am proficient in Microsoft Office Excel, Word, Google Workspace and Zoom. Adept at conflict resolution and multitasking to enhance customer satisfaction and retention. Seeking to leverage extensive payment processing and reconciliation skills to contribute to operational efficiency and client success. I have worked remote/hybrid for the last 5 years and wish to continue doing so.

Overview

1
1
Certification
25
25
years of professional experience

Work History

Billing Specialist

Matchgroup LLC
Dallas, USA
10.2000 - 05.2025
  • Proactively resolved customer billing inquiries, enhancing customer satisfaction and retention.
  • Processed mail-in payments and activated accounts for multiple global platforms, including Match.com & OurTime.com customers.
  • Manually deposited domestic and foreign currency deposits. Processed pre-arbitration cases, chargebacks, and ticket retrieval requests from American Express & Discover credit card associations.
  • Efficiently processed high volumes of payments and reconciliations accurately utilizing MS Office, Excel & Windows, navigating multiple screens.

Education

Real Estate Courses -

Brookhaven Community College
Farmers Branch, USA
05-1980

Executive Secretarial - undefined

Draughon's Business College
Abilene, USA
05-1970

Skills

  • Accounts receivable management
  • Customer service
  • Customer engagement
  • Verbal and written communication
  • Conflict resolution
  • Problem-solving
  • Team collaboration
  • Multitasking and organization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

  • Texas Real Estate License
  • Real Estate Courses

Timeline

Billing Specialist

Matchgroup LLC
10.2000 - 05.2025

Executive Secretarial - undefined

Draughon's Business College

Real Estate Courses -

Brookhaven Community College