SHARON SULLIVAN
KALISPELL,MT
Summary
Care-focused Phlebotomist bringing an 11-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
HEALTH UNIT CLERK
LOGAN HEALTH
06.2015 - Current
- Coordinated a procedural unit for Cardiology and Interventional Radiology patients
- Coordinated patient admissions, transfers, and discharges to optimize bed management and patient flow.
- Collaborated with units in the hospital to ensure coordinated care for patients across all departments.
- Supported nursing staff with timely updates on patient status, facilitating effective treatment plans.
- Reduced wait times for laboratory results by efficiently processing lab requisitions and specimen tracking forms.
- Performing blood draws for nursing staff as needed to expedite patient care.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Placed new supply orders, managed inventory and restocked medical and clerical supplies.
- Safeguarded patient confidentiality by adhering to HIPAA regulations when handling sensitive information.
Phlebotomist
Logan Health
12.2005 - 06.2015
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled vacutainer collection tubes and followed exact directions for handling and storing specimens for transport.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Created and implemented a training booklet with policies and procedures for in-house and out patient phlebotomy hires.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Inventory and ordering of all phlebotomy supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Monitored patients for reactions and verified sample quality.
Education
Medicinal Herbalism, Wildcrafting
Oregon School of Herbal Studies
Veneta, OR08.2000
Skills
- Strong Organizational Abilities
- HIPAA Compliance Understanding
- Administrative support experience
- Healthcare Software Knowledge
- Problem-Solving
- Sample and specimen collection
- Venipuncture Expertise
- Staff Phlebotomy Training
- Collaboration and Teamwork
- Critical Thinking
- Medical Terminology
- Inventory Management
Timeline
HEALTH UNIT CLERK
LOGAN HEALTH
06.2015 - Current
Phlebotomist
Logan Health
12.2005 - 06.2015
Medicinal Herbalism, Wildcrafting
Oregon School of Herbal Studies
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