Sharon Vetrano
Saint Clair,PA
Summary
Detail-oriented and dedicated small business owner with over 10 years of experience in managing a successful family-owned restaurant. Skilled in comprehensive recordkeeping, including income and debt management, budget oversight, and checkbook balancing. Known for building strong interpersonal relationships with the community and fostering a welcoming atmosphere that has contributed to the restaurant’s 40-year legacy. Demonstrates excellence in customer service, staff management, and organizational skills, ensuring smooth daily operations and high standards of food quality. Passionate about maintaining a positive, efficient environment and consistently delivering exceptional service.
Overview
33
33
years of professional experience
Work History
Restaurant Manager
Giorgios Italian Restaurant
01.1992 - 09.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork.
- Conducted monthly bank reconciliations to ensure accuracy in financial statements and detect any discrepancies early on.
- Handled accounts payable and receivable duties promptly, improving vendor relationships through timely payments while also tracking incoming revenue accurately.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
Education
High School Diploma -
Saint Clair Area Highschool
Saint Clair, PASkills
- Microsoft Office / Word
- Basic functions in Excel
- Operational Efficiency
- Staff Management
- Small business operations
- Labor Cost Controls
- POS System Operation
- Problem-Solving
- Multitasking
- Accounting / Book keeping
- Communication
- Organizational Skills
Timeline
Restaurant Manager
Giorgios Italian Restaurant
01.1992 - 09.2024
High School Diploma -
Saint Clair Area Highschool
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