Sharon Welborn
Bentonville,AR
Summary
Distinguished in enhancing patient care and clinic efficiency at Skagit Regional Health, leveraging a detail-oriented approach and expertise in Electronic Health Records. Demonstrated professionalism and compassion, significantly improving patient experiences and relationships. Skilled in patient flow management and HIPAA compliance, contributing to a notable increase in clinic productivity and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Podiatric Medical Assistant
Skagit Regional Clinics
09.2023 - 03.2024
- Enhanced practice reputation within community through compassionate patient care and excellent bedside manner.
- Optimized clinic efficiency by organizing and maintaining medical supplies, instruments, and equipment for daily use.
- Improved patient experience by conducting thorough pre-examination interviews and documenting relevant medical history.
- Assisted in the reduction of wait times by efficiently scheduling appointments and managing patient flow within the clinic.
- Played a key role in the overall success of the clinic by consistently demonstrating professionalism, dedication, and commitment to excellence in all aspects of podiatric medical assistance.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Neurology Medical Assistant
Skagit Regional Health
11.2020 - 09.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Associate of Applied Science - Medical Assisting
Skagit Valley College
Mount Vernon, WA08.2020
Skills
- Professionalism and Ethics
- Detail-oriented approach
- Reliable team player
- Compassionate
- Electronic Health Records
- Medical Terminology
- Appointment scheduling abilities
- HIPAA Compliance
- CPR
- Dementia and Alzheimer's knowledge
- Patient Flow Management
- Patient Relations
Timeline
Podiatric Medical Assistant
Skagit Regional Clinics
09.2023 - 03.2024
Neurology Medical Assistant
Skagit Regional Health
11.2020 - 09.2023
Associate of Applied Science - Medical Assisting
Skagit Valley College
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