SHARON West-SMITH
Miami,FL
Summary
Highly skilled candidate experienced in information organization and data entry. Self-directed and organized professional with proven track record for managing information with extreme care. Committed to maintaining high standards for confidentiality, productivity and accuracy. Organized File Clerk with extensive experience providing skilled operations support. Dedicated to keeping files current and ready for team member utilization. Great attention to detail and multitasking abilities.
Organized File Clerk skilled in file management, data entry and information processing. Handles physical and digital files with care to promote information accuracy. Diligent, motivated and reliable professional with strong prioritization skills.
Reliable File Clerk with strong background managing document filing systems. Proven ability in organizing and categorizing paper-based and digital records for easy retrieval. Committed to providing excellent customer service and works well in both individual and team-based environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
File Clerk
AARP Foundation SCSEP
Joseph Caleb, Miami, Fl
02.2024 - Current
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Retrieved file information and made copies for authorized users.
- Followed security protocols to protect sensitive and proprietary information.
- Operated office equipment to scan and copy documents.
- Safeguarded sensitive information with appropriate security measures, including locking cabinets and controlling access permissions in digital databases.
- Located and retrieved requested documents in accordance with established policies.
Independent Contractor
Uber Eats
Miami, FL
02.2016 - 01.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Pick-up foods from restaurants and deliver to customers address. Shopping for customers and deliver goods to customer address.
Overnight Stocker
Walmart
3200 N.W. 79th Street
09.2018 - 07.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained neat, organized stockroom free of hazards.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Participated in regular store audits, ensuring accurate inventory counts and addressing discrepancies in a timely manner.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
Education
No Degree - Medical Billing And Coding
D.A. Dorsey Technical College
Miami, FL08.2018
Certification - Pharmacy Technician
D.A. Dorsey Technical College
Miami, FL02.2012
Skills
- Organizational Skills
- Time Management
- Filing management
- Customer Service
- File/records maintenance
- File Retrieval
- General office functions
- File Management
Certification
Pharmacy Technician Certification
Clerk-typist Certification
Timeline
File Clerk
AARP Foundation SCSEP
02.2024 - Current
Overnight Stocker
Walmart
09.2018 - 07.2020
Independent Contractor
Uber Eats
02.2016 - 01.2024
No Degree - Medical Billing And Coding
D.A. Dorsey Technical College
Certification - Pharmacy Technician
D.A. Dorsey Technical College