Sharon Williams
Richmond
Summary
Dynamic payroll tax leader with extensive experience at Service Corporation International, driving compliance and operational excellence. Expert in Workday and ADP SmartCompliance, I successfully reduced penalties and improved resolution timelines. Adept at team mentoring and process improvement, I leverage strong analytical skills to enhance payroll operations for large employee bases.
Overview
16
16
years of professional experience
Work History
Manager, Payroll Tax & Compliance
Service Corporation International
08.2022 - 08.2025
- Managed a team of 6 overseeing payroll tax and Workday Payroll compliance for 29,000+ U.S. and Canadian employees.
- Led enterprise payroll operations using Workday Payroll and ADP SmartCompliance.
- Served as escalation lead for payroll issues, audits, and tax notices, reducing penalties and improving resolution timelines.
- Governed Workday Payroll and tax configurations; maintained SOX-compliant controls.
- Supported system enhancements, acquisitions, and geographic expansions.
Payroll Tax & Compliance Supervisor
Service Corporation International
01.2021 - 08.2022
- Supervised payroll tax compliance and Workday Payroll audits for multistate and Canadian payrolls.
- Reviewed payroll tax filings, reconciliations, and integrity reports.
- Acted as SME for payroll tax and Workday issues.
Payroll Tax & Compliance Analyst
Service Corporation International
05.2019 - 01.2021
- Managed Workday Payroll tax processing, reconciliations, and year-end activities.
- Configured and audited Workday Payroll settings to ensure proper taxation.
- Supported Workday releases and payroll testing.
HR Consultant (Contract)
Braemar Technical Services
01.2019 - 03.2019
- Verified payroll prior to processing; calculated earnings, deductions, and taxes.
- Processed payroll for 76 employees on semimonthly and monthly cycles.
- Worked in ADP SmartCompliance and processed tax extracts.
- Conducted HR audits, onboarding, and workflow improvements.
Payroll Tax Analyst (Contract)
Enbridge
11.2017 - 01.2019
- Verified payroll accuracy; processed earnings, deductions, and STD payments.
- Processed payroll for 2,500 employees biweekly.
- Supported ADP SmartCompliance and SAP tax update testing.
- Submitted AP payments and ensured compliance.
Payroll Specialist
OXY
09.2016 - 10.2017
- Managed daily payroll operations and validated payroll accuracy.
- Processed payroll for 2,300 employees biweekly.
- Handled garnishments, manual checks, relocations, and benefit taxation.
Payroll Analyst (Contract)
Enbridge
12.2015 - 09.2016
- Processed payroll for 2,500 employees biweekly.
- Coordinated with ADP on federal, FICA, and state tax deposits.
- Resolved payroll discrepancies and supported year-end processes.
Payroll Analyst II
Brunel Energy
06.2014 - 09.2015
- Processed payroll for 300 contractors; coordinated with ADP.
- Billed clients, issued credit memos, and created invoices.
- Maintained employee records and supported compliance programs.
Payroll Representative (Contract)
United Airlines
08.2012 - 06.2014
- Processed daily payroll for 1,000+ employees.
- Provided payroll support and assisted with special projects.
Payroll/Billing Specialist
G4S Secure Solutions, Inc.
06.2009 - 06.2011
- Processed payroll for 500+ employees; reconciled billing and payroll records.
- Supported HR processes, recruitment, and compliance.
- Maintained employee payroll and benefits data.
Education
MBA - Human Resource Management
University of Phoenix
Phoenix, AZ11-2018
Bachelor of Science - Accounting
University of Phoenix
Phoenix, AZ10-2015
Skills
- Payroll Tax Management
- Multi-State Payroll Compliance
- Year-End Reconciliations
- Workday
- SAP
- PeopleSoft 90
- ADP Smart Compliance
- Navision
- Payroll Operations Leadership
- Team Mentoring
- Audit Support
- Process Improvement
- Root-Cause Analysis
- Reporting
- Funding
- GL Reconciliation
- HRIS Testing
- UAT
- Integrations
- System Enhancements
- Agency Notice Resolution
- Tax Research
- Excel
- Pivot Tables
- VLOOKUP
- Data Validation
- Master Tax
Timeline
Manager, Payroll Tax & Compliance
Service Corporation International
08.2022 - 08.2025
Payroll Tax & Compliance Supervisor
Service Corporation International
01.2021 - 08.2022
Payroll Tax & Compliance Analyst
Service Corporation International
05.2019 - 01.2021
HR Consultant (Contract)
Braemar Technical Services
01.2019 - 03.2019
Payroll Tax Analyst (Contract)
Enbridge
11.2017 - 01.2019
Payroll Specialist
OXY
09.2016 - 10.2017
Payroll Analyst (Contract)
Enbridge
12.2015 - 09.2016
Payroll Analyst II
Brunel Energy
06.2014 - 09.2015
Payroll Representative (Contract)
United Airlines
08.2012 - 06.2014
Payroll/Billing Specialist
G4S Secure Solutions, Inc.
06.2009 - 06.2011
MBA - Human Resource Management
University of Phoenix
Bachelor of Science - Accounting
University of Phoenix