Sharonda Baker
Galveston,Texas
Summary
Experienced and highly motivated Nurse Care Manager with 10+ years of diverse experience in direct patient care, staff supervision and department operations. Who strives to achieve expected outcomes, demonstrates leadership and serves as a resource in management of clinically complex patients. Displays excellent interpersonal and team-building skills and collaborates effectively with physicians, nurses and members of the healthcare team. Proficient and functional working knowledge of computer databases, electronic medical record systems and information technology. I am skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Care Manager
University Of Texas Medical Branch- Galveston
07.2022 - Current
- Offered leadership, support and clinical expertise within care management teams to achieve optimal patient outcomes.
- Facilitated assessment of individual physiological, psychological, financial, cultural and family situation and coordinated with social services to address individual and family needs.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Coordinated with inpatient staff and medical teams to determine goals of care to promote length-of-stay management and coordinate post-acute transitions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Worked with healthcare team to facilitate discharge planning for newly diagnosed dialysis patients.
- Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Developed strong relationships with patients and their families, providing emotional support during challenging medical situations.
- Drove inpatient staff and physician groups to determine goals for level of care to promote length-of-stay management and coordinate post-acute transitions.
- Provided leadership in crisis situations, effectively managing multiple priorities while maintaining a calm demeanor.
Oncology Infusion Registered Nurse/Charge RN
University Of Texas Medical Branch
02.2020 - 12.2022
- Explained course of care and chemotherapy medications side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering chemotherapy drugs and IV therapies.
- Recorded details regarding therapies to keep patient charts updated with chemo treatment plans and administrations.
- Educated patients and families about cancer treatments, side effects, and self-care strategies, empowering them to make informed decisions.
- Managed complex medication regimens while monitoring for potential drug interactions or adverse reactions, mitigating risks associated with cancer treatments.
- Developed trusting relationships with patients through active listening skills and empathetic communication style, fostering a supportive environment during challenging times in their lives.
- Provided individualized patient education on chemotherapy medications, infusion procedures, and side-effect management strategies to promote self-advocacy and coping skills.
- Enhanced patient safety with strict adherence to chemotherapy administration protocols and monitoring guidelines.
Oncology Staff Registered Nurse/Charge RN
University Of Texas Medical Branch
12.2014 - 02.2020
- Assessed patients during chemotherapy infusions to identify concerning infusion reactions.
- Documented treatments delivered, medications administered, discharge instructions, and follow-up care.
- Educated patients, family members and caregivers on patient care instructions.
- Communicated with healthcare team members abnormal lab results, patient complaints and any nursing concerns.
- Provided skilled, timely and level-headed emergency response to patients experiencing infusion reactions.
- Led successful unit initiatives aimed at improving patient care delivery, such as the implementation of new nursing protocols or equipment.
- Served as primary liaison between physicians and nursing staff, maintaining clear communication channels for optimal patient care delivery.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
Dialysis Nurse
HCA Clear Lake Regional Medical Center
05.2013 - 12.2014
- Gained high level of understanding regarding renal function, kidney diseases and dialytic treatments.
- Educated patients and families on dialysis side effects.
- Recognized changes in patients conditions and adjusted dialysis treatments accordingly.
- Enhanced patient safety by proactively identifying and addressing potential risks during dialysis treatments, such as blood pressure fluctuations or electrolyte imbalances.
- Utilized Meditech healthcare database to perform duties, maintain records and prepare reports.
- Supported new nursing staff in developing essential skills for treating dialysis patients through providing mentorship and guidance during their orientation period.
- Assisted in reducing hospital readmissions for dialysis patients through thorough patient education and follow-up care.
Registered Nurse, Cardiac Telemetry
Clear Lake Regional Medical Center
09.2012 - 12.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while caring for cardiac patients.
- Administered medications via oral, IV, and intramuscular injections and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle changes.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient conditions by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other medical conditions.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Medical Surgical Nurse
500 W. Medical Center Blvd.
12.2011 - 09.2012
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Monitored patients before, during and after surgical procedures to recognize any signs of deterioration.
- Provided high level of individualized care to adult patients with multiple health comorbidities.
- Educated patients and families on illnesses, medications and treatment plans.
- Recorded and measured patients' weight, temperature, respirations, oxygenation and blood pressure.
- Assessed patient status during procedures and communicated any post procedure abnormalities to the physicians.
- Inserted catheters and completed tracheostomy for patients.
- Facilitated operations of [Number]-bed medical-surgical floor, managing resources and directing work of nursing staff and patient care technicians.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Performed intravenous therapy procedures and monitored chest tubes.
- Assisted [Number] physicians with procedures such as thoracentesis, intubation and [Type].
Education
Master of Science - Nursing Education
Lamar University
Beaumont, TX05.2023
Bachelor of Science - Nursing
University Of Texas El Paso
El Paso, TX02.2018
Associate of Applied Science - Nursing
Galveston College
Galveston, TX05.2011
Skills
- Intervention strategies for crisis situations
- Clinical decision-making
- Awareness of pharmacological reactions
- Process optimization
- Interpersonal Communication Skills
- Discharge planning
- Disease Management
- Hospice care
- Oncology patient care
- EMR Systems (EPIC, Meditech)
- Treatment Options
- Teamwork and collaboration
- Preceptorship
- Healthcare documentation
- HIPAA Guidelines
- Time management
- Intake and discharge
Certification
- Medical surgical Certifications - [ANCC. 2019-2024]
- Chemotherapy provider card - [6/2023- 6/2024]
Timeline
Nurse Care Manager
University Of Texas Medical Branch- Galveston
07.2022 - Current
Oncology Infusion Registered Nurse/Charge RN
University Of Texas Medical Branch
02.2020 - 12.2022
Oncology Staff Registered Nurse/Charge RN
University Of Texas Medical Branch
12.2014 - 02.2020
Dialysis Nurse
HCA Clear Lake Regional Medical Center
05.2013 - 12.2014
Registered Nurse, Cardiac Telemetry
Clear Lake Regional Medical Center
09.2012 - 12.2014
Medical Surgical Nurse
500 W. Medical Center Blvd.
12.2011 - 09.2012
Master of Science - Nursing Education
Lamar University
Bachelor of Science - Nursing
University Of Texas El Paso
Associate of Applied Science - Nursing
Galveston College
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