Sharonda Edwards
Eastpointe,MI
Summary
Patient-oriented Phlebotomist offering many years of
Im a highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments.Have strong abilities in patient care, quality control and data management which make for an efficient and safe blood collection procedure. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Phlebotomist Site Lead
Quest Diagnostics
Troy, MI
02.2002 - Current
- Collected blood samples using proper techniques and safety protocols.
- Maintained cleanliness and organization of workstations and equipment.
- Explained procedures to patients, ensuring comfort and understanding.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coaching new hire staff. Providing support and guidance to maintain a collaborative work environment.
- Adhered to regulatory compliance guidelines for laboratory practices.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information accurately in electronic health records.
- Trained new staff on phlebotomy techniques and safety standards.
Education
Medical Assistant Certificate -
Carnegie Institute
Troy, MI 08.1998 - 06.1999
John J Pershing High
Detroit, MISome College (No Degree) -
Oakland Community College,Royal Oak
Royal Oak, MISkills
- Blood collection
- Safety protocols
- Electronic health records
- Patient interaction
Timeline
Phlebotomist Site Lead
Quest Diagnostics
02.2002 - Current
Medical Assistant Certificate -
Carnegie Institute
08.1998 - 06.1999
John J Pershing High
Some College (No Degree) -
Oakland Community College,Royal Oak