Sharonda Maclin
Memphis,TN
Summary
Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Taco Bell
11.2012 - Current
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached team on effective upselling and cross-selling methods.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
PSE Clerk
United States Post Office
11.2020 - 06.2021
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Loaded and unloaded shipping containers and vehicles.
- Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
Handler
TJX Companies
09.2019 - 01.2020
- Maintained clean, neat and hazard-free area.
- Lifted up to 70lb pounds on regular basis.
- Handled materials and routed to correct warehouse locations.
Education
High School Diploma -
Hamilton High
Memphis, TN05.1999
Skills
- Issue resolution
- Recruiting and interviewing
- Employee performance evaluations
- Contract Management
Certification
a food and beverage safety training and certificate program administered by the National Restaurant Association.
Timeline
PSE Clerk
United States Post Office
11.2020 - 06.2021
Handler
TJX Companies
09.2019 - 01.2020
Assistant Manager
Taco Bell
11.2012 - Current
High School Diploma -
Hamilton High
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