Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Timeline
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Sharon M. Juarez

Saint Augustine,FL

Summary

Seasoned Operations Manager and encouraging leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience

Work History

Operations Manager

HSM-60
07.2021 - Current
  • Active, secret security clearance.
  • Trained and mentored 15 payroll staff to apply best practices and follow department procedures.
  • Supported well-designed compensation philosophy to promote organizational strategic plan, initiatives, and business goals.
  • Cross-trained to cover other personnel staff duties to facilitate office management.
  • Assisted supervisors with employee performance management and offered recommendations for approach and process.
  • Managed payroll data entry and processing for 268 employees to comply with predetermined company guidelines.
  • Coordinated with 7 HR personnel to verify accuracy and completeness of employee information.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Command Pay & Personnel Administration Supervisor

NRC Ventura County
07.2017 - 06.2021
  • Maintained files, records, pay and entitlements
  • Analyzed and ensured Temporarily Duty and Detachment travel data are accurate utilizing Microsoft Excel while determined appropriate funds availability with accurate Line of Accounting
  • Administered, wrote, reviewed and approved Defense Travel orders while adhering to Joint Travel Regulations (JTR) to ensure zero descrepancy
  • Managed a robust government travel card program, records, responsibilities and researching trends and discrepancies
  • Submitted over 10k transactions and updated over 2k personnel records
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Oversaw electronic processing to deliver appropriate paychecks and benefits to employees.

Activities Assistant

Clearview Care
07.2015 - 06.2017
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Scheduled movies, entertainment, and other special events.
  • Documented preferences and helped develop relevant activities.
  • Engaged residents through events, small groups, and personal attention.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Trained staff members on conducting events and following safety procedures.

Education

Advanced Leader Development Course
Jacksonville, FL
11-2024

Administrative Services Manager
01-2023

Naval Reserve Order Writing
New Orleans, LA
06.2022

Command Pay And Personnel Administrators
San Diego, CA
06-2022

Defense Travel System Authorizing Official
05-2022

Intermediate Leader Development Course
10-2021

Advanced Disbursing Operations
09-2021

Computer Operator
12-2018

Reserve Pay And Personnel Management
New Orleans, LA
08.2018

Personnel Specialist School
Meridian, MS
10-2017

Skills

  • Leadership
  • Business and Financial administration
  • Sensitive Record Keeping
  • Budget Analysis
  • Fraud Monitoring
  • Data analysis
  • Microsoft Office Software
  • Microsoft Teams/Outlook
  • Performance monitoring
  • Cost reduction and containment
  • Documentation and reporting
  • Complex Problem-solving
  • Expectation setting
  • Coaching and mentoring
  • Project management
  • Data analysis
  • Teamwork Coordination
  • Customer Service

Accomplishments

  • One National Defense Service Medal
  • Four Navy and Marine Corps Achievement Medals
  • One Armed Forces Service Medal
  • Two Good Conduct Medals
  • Two Military Outstanding Volunteer Medals
  • Three Navy "E" Ribbons
  • Four Letter of Commendations
  • One Meritorious Unit Commendation
  • Two times Sailor of the Year

Hobbies and Interests

  • Soccer
  • Coaching
  • Volunteering
  • Board games
  • Running/Hiking
  • Outdoor Activities

Languages

Spanish
English

Timeline

Operations Manager

HSM-60
07.2021 - Current

Command Pay & Personnel Administration Supervisor

NRC Ventura County
07.2017 - 06.2021

Activities Assistant

Clearview Care
07.2015 - 06.2017

Advanced Leader Development Course

Administrative Services Manager

Naval Reserve Order Writing

Command Pay And Personnel Administrators

Defense Travel System Authorizing Official

Intermediate Leader Development Course

Advanced Disbursing Operations

Computer Operator

Reserve Pay And Personnel Management

Personnel Specialist School

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Sharon M. Juarez