SHARON KAY LONG
Ashville,Al
Summary
Organized and efficient office skills. Exemplifies multi-disciplinary managerial skills in process, procedure, and policy improvement initiatives. Accomplished in workflow optimization that increases productivity, reduces labor, and maintains business integrity and quality of service.
Overview
26
26
years of professional experience
Work History
OFFICE ADMINISTRATOR
HANGER CLINIC PROSTHETICS AND ORTHOTICS
Gadsden, AL
08.2021 - 10.2022
- Scheduling, insurance verification and authorizations, submitting clean and accurate claims, maintaining patient records, scanning and filing documents, providing financial counseling and posting payments, daily document research on an electronic health/medical records system.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained customer confidence and protected operations by keeping information confidential.
OFFICE MANAGER
BALDWIN COUNTY ENDODONTICS PC
Fairhope, AL
01.1999 - 03.2020
- Managed office operations while scheduling appointments, billing accounts, collections, insurance verification, sterilization, and setting up procedure rooms.
- Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Monitored payments due from clients and promptly contacted clients with past due payments.
RECEPTIONIST CLERK
EASTERN SHORE ADULT MEDICINE
Fairhope, AL
01.1998 - 01.2000
- Answered telephone calls to field inquiries from clients, vendors, and various other callers seeking information.
- Scheduling, patient accounts, billing, insurance verification, and medical records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
RECEPTIONIST CLERK
BAYSIDE ORTHOPEDICS
Fairhope, AL
01.1997 - 01.1998
- Patient scheduling, accounts payable, billing, insurance verification, and medical records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Answered the phone promptly and directed incoming calls to the correct offices.
Education
BASIC COLLEGE COURSES PRE-NURSING -
COASTAL ALABAMA COMMUNITY COLLEGE
FAIRHOPE, ALNURSING 112 NURSING 113/ CLINICALS -
Calhoun Community College
Tanner, ALHIGH SCHOOL DIPLOMA -
1988 FAIRHOPE HIGH SCHOOL
FAIRHOPE, ALSkills
- Scheduling appointments
- Insurance verification
- Medical billing
- Patient records management
- Electronic health records
- Customer service
- Clerical Skills
Timeline
OFFICE ADMINISTRATOR
HANGER CLINIC PROSTHETICS AND ORTHOTICS
08.2021 - 10.2022
OFFICE MANAGER
BALDWIN COUNTY ENDODONTICS PC
01.1999 - 03.2020
RECEPTIONIST CLERK
EASTERN SHORE ADULT MEDICINE
01.1998 - 01.2000
RECEPTIONIST CLERK
BAYSIDE ORTHOPEDICS
01.1997 - 01.1998
BASIC COLLEGE COURSES PRE-NURSING -
COASTAL ALABAMA COMMUNITY COLLEGE
NURSING 112 NURSING 113/ CLINICALS -
Calhoun Community College
HIGH SCHOOL DIPLOMA -
1988 FAIRHOPE HIGH SCHOOL
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