Sharon L.Banner Gordon

• Pursued leads, complaints and referrals to determine occurrence of possible adulterated products in the market place.
• Assign field investigations purview FDA authority, and determined Documented findings and prepared detailed reports.
• Collaborated with federal agencies and other counterparts, from local agencies and other federal agencies, such as FBI, USDA, ATF
• Identified labels and stored evidence properly to verify that it was safe and secure. This allowed agency to act on violative products, for possible prosecution, depending upon the violations.

• Wrote or updated standard operating procedures, work instructions and/or policies
• Reviewed data to assess compliance with FDA regulations.
• Received, researched and resolved consumer complaints
• Prepared and submitted regulatory file and supporting documentation.
• Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
• Provided pre ongoing, and post-inspection follow-up assistance.
• Coordinated recall or market withdrawal activities as necessary.
• Resolved problems, improved operations and provided exceptional service.
• Carried out day-to-day duties accurately and efficiently.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Monitored company recall is effective, if not pursue other regulatory

• Established and promoted specific messages on behalf of [Area].
• Wrote press releases for routine use and crisis management.
• Wrote speeches, press releases, media responses and public service announcements.
• Conduct various programs that reached targeted consumers with publications.

The ability to engaged consumers on various products, possible new items to COSTCO

• Engaged, educated and befriended customers to deliver amazing shopping experience.
• Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
• Acted as face of brand at retail events and sampling opportunities at multiple locations.
• Functioned as team player by working with other members to deliver sampling goals.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Achieved and exceeded sales goals in line with prescribed selling strategy.