Sharon (Shari) Leonard
Englewood,CO
Summary
Adept Surety Bond Underwriter-Assistant, with a proven track record at Tom Sauer Bond Agency. Well versed in critical thinking, problem-solving and effective communication. Achieved significant reductions in underwriting cycle times by maintaining professional, direct communication between brokers and customers. Skilled in time management, delivering excellence in customer service.
Overview
44
44
years of professional experience
Work History
Surety Bond Underwriter-Assistant
Tom Sauer Bond Agency
10.2001 - 06.2024
- Evaluated contract bond applications upon receipt.
- Improved decision-making by thoroughly reviewing applicant documentation; financial data, credit reports and contracts.
- Resolved discrepancies in application data, enhancing accuracy of approvals.
- Communicated with clients to clarify underwriting decisions and provide guidance.
- Enhanced client satisfaction with timely and effective communication during the underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwriting process.
- Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
- Reduced underwriting cycle times, prioritizing urgent applications and employing effective time management strategies.
Ground Support Electrical Technician
Lockheed Martin Formerly Known as Martin Marietta
08.1980 - 10.1993
- Built and improved ground system reliability for Space Shuttle program by maintaining and repairing electrical systems.
- Installed electrical components to support new system functionalities.
Education
Doctor of Natural And BioEnergetic Medicine - Natural And BioEnergic Medicine
Institute of BioEnergetic Medicine
Centennial, CO06-2022
Drafting And CAD/CAM
Arapahoe Community College
Littleton, CO06-1984
Littleton High School
Littleton, CO05-1980
Skills
- Critical Thinker and Problem Solver
- Oral and Written Communication; listening, observing, empathizing, speaking and writing
- Computer Literate - capable of learning new systems
- Time Management and Prioritization
Timeline
Surety Bond Underwriter-Assistant
Tom Sauer Bond Agency
10.2001 - 06.2024
Ground Support Electrical Technician
Lockheed Martin Formerly Known as Martin Marietta
08.1980 - 10.1993
Doctor of Natural And BioEnergetic Medicine - Natural And BioEnergic Medicine
Institute of BioEnergetic Medicine
Drafting And CAD/CAM
Arapahoe Community College
Littleton High School
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