Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharr Pietras

Grand Rapids,MI

Summary

A Reliable Intern studying psychology in Christian counseling seeks an internship opportunity to expand skills and gain valuable real-world experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Florist Manager

Pietras Perennials
05.2022 - Current
  • Monitored special orders to promote timely deliveries of floral displays, bouquets, and decorative items.
  • Inventoried plants and flower care supplies and ordered more.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Promoted and did all marketing for company.
  • Sold flowers and promoted business at two farmers' markets a week throughout summer.
  • Organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
  • Event management, including interviews, quotes, and interviews for all brides or special events.inspect stock to identify shortages, replenish supply, and maintain consistent inventory.

Florist

Ludemas Floral & Garden
04.2013 - 02.2015
  • Managed daily opening and closing of florist shop to prepare for incoming customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Developed individualized arrangement recommendations based on customers' budget, occasion, and preferences.

Florist/ Cake Decorating Instructor

Michaels Arts And Crafts
03.2009 - 02.2013
  • Designed specialty cakes for weddings, birthdays, and graduations and taught students, Wilton method of cake decorating. Classes include basic professional design, fondant, Cake pops, and specialty wedding cakes.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Managed material inventory and ordered new materials when needed.
  • Helped clients with specialty floral orders and weddings.
  • Decorated the store with arrangements and specialty pieces such as wreaths or christmas trees depending on the current holiday or season.

Education

High School Diploma -

Dixon High School
Holly Ridge, NC
06.2007

Bachelor of Science - Psychology

Liberty University
Lynchburg, VA
12.2024

Associate of Applied Science - Baking And Pastry Arts

Stratford University
Falls Church, VA
01.2009

Skills

  • Customer Engagement
  • Instructing/Teaching
  • Compassionate Communication

Certification

Continuing education certificates from light university for biblical counseling, trauma counseling, and multicultural counseling.

Timeline

Florist Manager

Pietras Perennials
05.2022 - Current

Florist

Ludemas Floral & Garden
04.2013 - 02.2015

Florist/ Cake Decorating Instructor

Michaels Arts And Crafts
03.2009 - 02.2013

High School Diploma -

Dixon High School

Bachelor of Science - Psychology

Liberty University

Associate of Applied Science - Baking And Pastry Arts

Stratford University

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Sharr Pietras