Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sharraun Bankhead

Summary

Skilled Transit Operator and Office Administrative Assistant with a history at King County Metro, I excel in enhancing safety and customer service. Expert in traffic regulations and adept in fostering positive relationships, my achievements include training peers and implementing safety standards, demonstrating both hard and soft skills without compromising efficiency.

Overview

16
16
years of professional experience

Work History

Transit Operator

King County Metro
Seattle, WA
03.2008 - 04.2024
  • Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
  • Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
  • Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
  • Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.

Office Administrative Assistant (TDA)

King County Metro
Seattle, WA
04.2018 - 08.2018
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information

Education

High School Diploma -

Franklin High School
Seattle, WA

Skills

  • Safe driving practices
  • Adaptable to change
  • Passenger assistance
  • Punctuality
  • Customer relations skills
  • Data entry
  • Administrative support
  • Reading comprehension
  • De-escalation techniques

Accomplishments

15 year total combined safety awards. Multiple Passenger accomodations

Timeline

Office Administrative Assistant (TDA)

King County Metro
04.2018 - 08.2018

Transit Operator

King County Metro
03.2008 - 04.2024

High School Diploma -

Franklin High School
Sharraun Bankhead