Sharri Lopez
Customer Service Representative
Felton,DE
Summary
Versatile and hard working individual with 5 years of Customer Service experience.
Motivated team player devoted to maintain professional customer satisfaction and contribute to company's success.
Overview
5
5
years of professional experience
Work History
Hair Clinician
Licenders
New York, NY
09.2019 - 03.2021
- Evaluated clients for head lice at salon, schools, camps and privacy of home to determine infestation from light to heavy case or louse free
- Established appropriate course of treatment and implemented interventions.
- Documented and reported positive cases and conducted two weeks follow up
Cosmetologist
Self-Employed
Dover, DE
07.2018 - 09.2020
- Provided beauty services such as styling, braiding, shampooing, dreadlocks scalp treatment and more.
- Maintained work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Receptionist/Security Officer
Dover Downs Gaming & Entertainment
Dover, DE
03.2017 - 12.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Service Cashier
Dover Downs Gaming & Entertainment
Dover, DE
06.2016 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Conducted inventory counts by adding each item in stock and documenting.
Education
High School Diploma -
Redirection High School
Brooklyn, NY01.2002
Skills
- Summary Reports
- Microsoft Word
- Active Listening
- Client Service
- Money handling abilities
- Stock management
- Hairstyling
- Hair shampooing and conditioning
Timeline
Hair Clinician
Licenders
09.2019 - 03.2021
Cosmetologist
Self-Employed
07.2018 - 09.2020
Receptionist/Security Officer
Dover Downs Gaming & Entertainment
03.2017 - 12.2017
Customer Service Cashier
Dover Downs Gaming & Entertainment
06.2016 - 03.2017
High School Diploma -
Redirection High School