Dynamic professional with extensive experience in customer service and dental hygiene, notably at Comfort Dental Studio Inc. Proven ability to enhance patient care through effective communication and infection control. Skilled in restorative procedures and team collaboration, consistently delivering exceptional results and fostering strong client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
Duluth, Georgia
06.2023 - Current
Resolved customer complaints with effective communication skills.
Participated in training sessions to improve sales techniques.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Handled customer complaints in a professional manner.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Dental Hygienist
Comfort Dental Studio Inc
Grayson, Georgia
09.2022 - 06.2023
Assisted in developing patient treatment plans under dentist supervision.
Utilized digital radiography systems for accurate imaging and diagnostics.
Maintained sterilization protocols for dental instruments and equipment.
Managed patient records using electronic health record systems efficiently.
Coordinated with dental team to ensure smooth patient flow during appointments.
Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
Developed treatment plans based on diagnosis and discussed with dentists.
Performed root planing procedures to remove plaque from below the gum line.
Customized prophylactic treatment to individual patients' needs.
Instructed patients in brushing and flossing techniques to maintain optimal oral health.
Applied cavity preventing agents, like fluoride, and sealants, to protect patients' teeth from decay.
Took dental images and X-rays to identify areas of concern and presented to dentists for review.
Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices.
Provided thorough dental cleanings and preventive care to patients.
Store Clerk
QuikTrip
Snellville, GA
03.2022 - 08.2022
Operated cash register and processed transactions efficiently.
Stocked shelves and organized inventory for easy access.
Maintained cleanliness and orderliness of the store environment.
Assisted customers with product inquiries and recommendations.
Overnight Maintenance Associate
Walmart
Norcross, GA
06.2021 - 03.2022
Maintained restroom cleanliness in accordance with established schedule.
Regularly polished and waxed floors to uphold facility standards.
Changed trash can liners and removed waste as required.
Collected litter and debris outside the store to promote a tidy environment.
Repaired shelving and other fixtures to ensure operational efficiency.
Operated warehouse equipment safely to transport goods within the store.
Implemented safety protocols to minimize hazards during overnight shifts.
Team Member
Kentucky Fried Chicken
Norcross, GA
06.2020 - 06.2021
Greeted customers and recorded orders while providing prompt service for food and beverages.
Utilized point-of-sale system to input orders and processed payments accurately.
Handled guest concerns and complaints professionally, adhering to restaurant policy for resolution.
Collaborated with team members to ensure timely service delivery.
Education
Dental Assistant Diploma -
Altierus Career College
Norcross, GA
11-2022
High School Diploma -
Meadowcreek High School
Norcross, GA
05-2021
Skills
Place Retraction Cord
Four Handed Dentistry/Chairside
Tray Setup
Restorative Procedures
Inventory and ordering supplies
PA / FMX / BWX / Panoramic
Dental Dam
Coronal Polishing
Sealants
Infection Control/ Sterilization
Temporary Crowns
Topical Fluoride & Varnish
Nitrous Oxide Sedation Training
Periodontal Dressing
Vital Signs
Anatomical Charting
Operatory Preparation
Front Office Procedures
Dentrix & Dexis Software
Study Model Pour & Trim
Bracket Bonding
Sales techniques
Customer service
Effective communication
Client relationship management
Time management
Team collaboration
Problem solving
Attention to detail
Problem-solving skills
Friendly and outgoing
Process improvement
Feedback implementation
Verbal/written communication
Certification
Certificate in Expanded Duties Dental Assisting, in progress