Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 34-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
ACCOMPLISHMENTS
Achieved above 90th percentile in Employee Engagement surveys in all years 2016 through 2022, the highest scores in the Genesis Health System.
Recognized as a 100 Great Iowa Nurses in 2021.
HRSA grant recipient in 2007
Developed a successful hospital based Pain Clinic at a Critical Access Hospital
Frontline Leadership series completion 2/2011
Safety First Training 2010
Nursing Gala Scholarship 2008
Recognized by Genesis Health System as a safety and patient experience champion
Educated in and lead LEAN initiatives
Baldridge and High Reliability Organization training
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager- Main Operating Room Team
University Of Iowa Hospital And Clinics
06.2023 - Current
Develop and manage the strengths and knowledge of staff assigned to the MOR
Collaborates with nursing leaders to ensure safe care provided to patients during their perioperative time
Assist in developing staffing flexibility and reallocating resources to prioritize optimal patient care
Collaborate with physicians, staff, and other health care providers to promote efficient and high quality patient care
Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
Staff Nurse
Select Specialty Hospital- Davenport
09.2021 - 06.2023
Bedside nurse for high acuity patients in a long term acute care facility.
Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
Enhanced patient care by implementing evidence-based nursing practices and protocols.
Reduced medication errors through meticulous charting and double-checking dosages.
Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
Nurse Manager
Hospital Services, Genesis Medical Center Dewitt
12.2015 - 03.2023
GMC Dewitt is a Critical Access Hospital with one Operating Room and is licensed for 13 inpatient or swing beds
In 2015, the OR volumes were 650 procedures annually and with my leadership, fiscal year 2023 will see 1000 procedures
Leadership included the Medical-Surgical nursing unit, Operating Room, Outpatient Care Center, Post Anesthesia Care Unit, Pre-Admission Testing, Surgical Scheduling, and Sterile Processing
I was given the responsibility to upstart a hospital-based Pain Clinic in January 2016 and by June 2016 we saw our first patient going from one day a month with eight patients to three days a month with 36 patients
Additional daily responsibilities include:
Coordinated with physicians, anesthesia, and staff to maximize patient safety and satisfaction
Diligently worked to create a culture of safety
Reviewed department performance and adjusted coverage to compensate for changing conditions on a daily and ongoing basis
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern
Evaluated skills of nursing personnel and verified staff certifications for validity
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient and staff satisfaction
Managed staff scheduling and time off to adequately staff nursing units and allow nurses earned time off
Offered flexibility for staff to manage work-life balance
Supervised, directed, and motivated high-quality performance from nursing staff
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns
During COVID, resourced staff across the facility to new opportunities
Staff wanting to maintain their status were reassigned duties including answering phone calls, screening all patrons who entered, cleaning all areas of the facility, and assisting in the Emergency Department.
Operations Coordinator
Cardiac Catheterization Lab, Genesis Health System
08.2012 - 12.2015
GMC Davenport East Campus | Davenport
Genesis Medical Center Davenport East Campus has eight cardiac catheterization labs (CCL) with 15 cardiologists
GMC Davenport’s CCL is highly innovative and completes approximately 9,000 interventional and electrophysiological procedures annually
Compiled training materials for new employees and tracked skill development
Managed daily budgetary challenges
Worked with providers to bring in new technology
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
Conducted root cause analysis in deficient areas to identify and resolve issues
Oversaw day-to-day operations of a large team for 8 cardiac catheterization labs including 35 staff and 15 cardiologists
Evaluated team member performance and productivity, provided feedback and implemented corrective actions
Motivated and trained employees to maximize team productivity.
Charge Nurse
Cardiac Cath Lab, Genesis Health System, GMC Davenport East Campus
07.2008 - 08.2012
Supervised and managed daily scheduling, tasking, and administration
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities
Assisted with diagnostic angiograms, injecting intravenous dye for x-ray examination and using catheters to introduce tools needed for medical treatments as a circulating nurse and a scrub
Provided skilled, timely and level-headed emergency response to critically-ill patients
Provided exceptional care to high-acute patients needing complex care utilizing Advanced Cardiac Life Support skills
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Staff Nurse
Cardiac Cath Lab, Genesis Health System, GMC Davenport East Campus
05.1997 - 07.2008
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
Delivered high level of quality care to diverse populations
Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services
Documented treatments delivered, medications and IVs administered including sedation care during elective and emergent procedures
Provided exceptional care to high-acute patients needing complex care utilizing Advanced Cardiac Life Support skills
Promoted patient and family comfort during challenging times
Sustained quality standards by upholding internal and industry best practices
Assisted in both interventional and electrophysiology procedures
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Staff Nurse/Charge Nurse
Cardiac Step Down, Genesis Health System, GMC Davenport East Campus
07.1991 - 05.1997
Implemented care plans for patient treatment after assessing physician medical regimens
Sustained quality standards by upholding internal and industry best practices
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
Managed patients recovering from medical or surgical procedures
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Staff Nurse
Carolinas Medical Center
01.1990 - 07.1991
Implemented care plans for patient treatment after assessing physician medical regimens
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians
Monitored patient reactions after administering medications and IV therapies
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
Administered medications via oral, IV, and intramuscular injections and monitored responses
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Staff Nurse
Mercy Hospital/Genesis Health System
05.1989 - 01.1990
Managed patients recovering from medical or surgical procedures
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions
Sustained quality standards by upholding internal and industry best practices.
Education
Master of Science - Nursing Leadership
Walden University
Minneapolis, MN
05.2016
Bachelor of Science - Nursing
St. Ambrose University
Davenport, IA
05.2010
Associate of Science - Nursing
Eastern Iowa Community College
Scott, Bettendorf, IA
05.1989
Skills
Multidisciplinary Care Coordination
Recruit Well-Qualified Staff
Staff Development
Staff Leadership
Conflict Management
Electronic Medical Record Software
Insurance Prior Authorizations
Emergency Response
Nursing Staff Management
Quality Improvement
Direct Patient Care
Establish and Refine Policies
Maintain staffing and productivity mix
Certification
American Nurses Credentialing Center, Cardiovascular Nursing. Certified since 2010 with last renewal 2020
Licensed Registered Nurse in the state of Iowa since 1989.
Basic Life Support certified
Advanced Cardiac Life Support certified
.
R
Timeline
Assistant Nurse Manager- Main Operating Room Team
University Of Iowa Hospital And Clinics
06.2023 - Current
Staff Nurse
Select Specialty Hospital- Davenport
09.2021 - 06.2023
Nurse Manager
Hospital Services, Genesis Medical Center Dewitt
12.2015 - 03.2023
Operations Coordinator
Cardiac Catheterization Lab, Genesis Health System
08.2012 - 12.2015
Charge Nurse
Cardiac Cath Lab, Genesis Health System, GMC Davenport East Campus
07.2008 - 08.2012
Staff Nurse
Cardiac Cath Lab, Genesis Health System, GMC Davenport East Campus
05.1997 - 07.2008
Staff Nurse/Charge Nurse
Cardiac Step Down, Genesis Health System, GMC Davenport East Campus