Sharron Lewis
Los Angeles,CA
Summary
Over 20 years committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
29
29
years of professional experience
Work History
Care Provider
IHSS
01.2018 - 01.2024
- Provided assistance to clients with disabilities or limitations with their daily personal care needs
- Dressed, groomed, and fed patients with limited physical abilities to support basic needs
- Maintained clean and well-organized environment for client happiness and safety
- Planned optimal meals based on established nutritional plans
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Customer Service Representative
Avis Car Rental
07.1995 - 01.2020
- Responded to customer requests for products, services, and company information
- Managed timely and effective replacement of damaged or missing products
- Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests
- Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions
- Educated customers about billing, payment processing, and support policies and procedures
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives
Education
High School Diploma -
Lock High School
Los Angeles, CA01.1991
Skills
- Product Knowledge
- Scheduling
- Account updating
- Paperwork Processing
- Data Entry
- Call Management
- Complaint resolution
- Quality Control
- Payment Processing
Timeline
Care Provider
IHSS
01.2018 - 01.2024
Customer Service Representative
Avis Car Rental
07.1995 - 01.2020
High School Diploma -
Lock High School
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