SHARRON STARKS
Fairburn,GA
Summary
Healthcare revenue cycle professional experienced in claims follow-up, denial management, and accounts receivable support. Monitors high account volumes by reviewing EOBs and payer correspondence. Tracks follow-up activities in Epic to improve collection accuracy and case status visibility.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Insurance Follow-Up Representative
Medix
Chicago, IL
01.2025 - 10.2026
- Contacted insurance carriers to confirm coverage details and payment status, ensuring timely claim resolutions.
- Called insurance companies to follow up on unpaid or rejected claims.
- Reviewed denied claims, EOBs, and payer letters to support claim resolution.
- Guided providers on best practices for resolving disputes with payers, enhancing resolution efficiency.
- Recorded follow-up tasks in Epic for accurate claim tracking.
- Responded to customer inquiries by phone, email, and mail about claim status updates, improving customer satisfaction.
Accounts Receivable Specialist
Huron Consulting Group
Chicago, IL
10.2022 - 12.2024
- Managed healthcare accounts receivable for multiple hospital clients, achieving timely and accurate collections.
- Processed high-volume claims and denials, improving overall collection rates.
- Investigated and resolved payment discrepancies, enhancing data integrity and client satisfaction.
- Collaborated with team members to consistently meet monthly cash and aging goals.
Collections Representative
Northside Hospital
Atlanta, GA
01.2012 - 10.2022
- Managed patient and insurance accounts, ensuring timely payment collection and reducing outstanding balances.
- Resolved account issues through thorough research while maintaining confidentiality and professionalism.
- Provided consistent customer service and follow-up, enhancing patient and provider satisfaction.
- Processed adjustments and refunds in accordance with company and payer guidelines.
Education
High School Diploma -
REDFORD HIGH SCHOOL
Detroit, MI05-1990
Some College (No Degree) - Business Administration And Management
Ohio Christian University
Circleville, OHSkills
- Claim resolution
- Claims resolution
- Claim management
- Revenue cycle management
- Insurance management
- Payment management
- Accounts receivable
- Epic, Cerner, and Microsoft Office Suite
Certification
- Medical Billing and Coding
Timeline
Insurance Follow-Up Representative
Medix
01.2025 - 10.2026
Accounts Receivable Specialist
Huron Consulting Group
10.2022 - 12.2024
Collections Representative
Northside Hospital
01.2012 - 10.2022
High School Diploma -
REDFORD HIGH SCHOOL
Some College (No Degree) - Business Administration And Management
Ohio Christian University