Sharron Wilken
Little Rock,AR
Summary
I have 40 plus years in the restaurant business. Employed by Little Rock greats such as Tias Tex Mex, Romanos Macaroni Grill, and Arthurs Prime Steakhouse. Each employer has given me the opportunity to learn and move up in the company.
Overview
16
16
years of professional experience
Work History
Bartender
Homers Kitchen Table
Little Rock, AR
01.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Chuy's Opco
Little Rock, AR
02.2013 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server Trainer
On The Border
Little Rock, AR
03.2008 - 07.2013
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Education
No Degree - Required Freshman Courses
UALR
Little Rock, ARSkills
- Payment Processing
- Food Preparation
- Beverage Preparation
- Menu Memorization
Timeline
Bartender
Homers Kitchen Table
01.2023 - 10.2023
Bartender
Chuy's Opco
02.2013 - 12.2022
Server Trainer
On The Border
03.2008 - 07.2013
No Degree - Required Freshman Courses
UALR