Motivated, bilingual professional with proven history of customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrates excellent communication and problem-solving skills. Known for reliability, adaptability and teamwork.
Overview
5
5
years of professional experience
Work History
ABA Behavior Therapist
Acuity Behavioral Solutions
01.2024 - Current
Established trusting relationships with clients, providing a foundation for successful behavioral change.
Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
Counseled individuals and groups regarding problems such as stress to modify behavior to improve personal adjustment.
Maintained neutrality when supporting clients despite difficult behavior.
Designed engaging group activities aimed at improving social interaction skills among peers within a therapeutic setting.
Office Administrative Assistant
Benjamin Consulting Service
01.2024 - 05.2024
Greeted incoming customers and visitors professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Experienced in accounting and financial recordkeeping and handling and organizing financial documents with accuracy and confidentiality.
Skilled in high-accuracy data entry, financial software, and document management.
Completed forms, logs, and records to quickly handle all documentation for office records.
Front of House Server/Cashier
Perrys Pizza
07.2020 - 01.2024
Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Marina Highschool
Huntington Beach, CA
06-2023
Skills
Fluent in Spanish
Exceptional customer service
Professional phone etiquette
Cash handling
Accounting support
Ethical practices
Data collection & entry
File management
Document scanning
Confidentiality handling
Languages
Spanish
Native or Bilingual
Timeline
ABA Behavior Therapist
Acuity Behavioral Solutions
01.2024 - Current
Office Administrative Assistant
Benjamin Consulting Service
01.2024 - 05.2024
Front of House Server/Cashier
Perrys Pizza
07.2020 - 01.2024
High School Diploma -
Marina Highschool
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