Summary
Work History
Education
Skills
Timeline
pwb

Sharti Anderson

Monroe

Summary

Experienced with leading customer service teams to ensure top-notch customer satisfaction. Utilizes strategic planning and process improvements to boost efficiency. Track record of developing team capabilities and resolving customer issues effectively.

Work History

Delivery Driver

Amazon
Monroe, La
01 2025 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Assistant Store Manager

Family Dollar
West Monroe, La
12 2022 - 01 2025
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Customer Service Cashier

Walmart
West Monroe, La
07 2019 - 12 2022
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Education

Diploma - Business Office Administration

U. E. I College
11.2009

Skills

  • Vehicle inspections
  • Heavy hauling
  • Shipping and packaging
  • Materials transport
  • Safety-conscious
  • Advanced planning
  • Safe driver training
  • Professional telephone demeanor
  • Complaint resolution

Timeline

Delivery Driver

Amazon
01 2025 - Current

Assistant Store Manager

Family Dollar
12 2022 - 01 2025

Customer Service Cashier

Walmart
07 2019 - 12 2022

Diploma - Business Office Administration

U. E. I College

Similar Profiles

CREATE PROFILE