Shasta Watson
Auburndale,FL
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
7
7
years of professional experience
2004
2004
years of post-secondary education
Work History
Team Member
McDonald’s
Winterhaven, FL
06.2021 - 11.2024
- Provided friendly customer service in fast-paced dining environment.
- Operated kitchen equipment to prepare menu items efficiently.
- Maintained cleanliness and organization in dining and kitchen areas.
- Processed transactions accurately using point-of-sale system.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Ensured compliance with company policies regarding cash handling and security.
- Handled money according to company policy.
Server
Harbor Side Restaurant
Winterhaven, FL
12.2017 - 06.2022
- Provided exceptional customer service to enhance guest dining experiences.
- Managed multiple tables efficiently during busy service periods.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on restaurant protocols and menu items.
- Developed strong relationships with regular patrons to foster a welcoming atmosphere.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Lake Region High School
Eagle Lake , FlSkills
- Customer service
- Point-of-sale operation
- Cash handling
- Menu knowledge
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Heavy lifting
- Sales expertise
- Willingness to learn
- Organizing work stations
- Area and facility cleaning
- Positive attitude
References
References available upon request.
Timeline
Team Member
McDonald’s
06.2021 - 11.2024
Server
Harbor Side Restaurant
12.2017 - 06.2022
Lake Region High School