Shatanai Holmes
Chicago,IL
Summary
Qualified with a solid background in various hands-on roles. Proven ability to contribute effectively to team projects and consistently meet deadlines. Demonstrated reliability and flexibility in adapting to changing work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
SecureOne Security Services
08.2023 - 05.2025
- Securing the premises and personnel by staying on patrol.
- Monitoring surveillance equipment, performing building inspections.
- Guarding entry points and verifying visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assistant Daycare Provider
Ms. Mikki's Loving Touch Home Day-Care
06.2018 - 04.2023
- Communicated with parents about daily activities and any concerning behaviors.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Secured indoor and outdoor premises to protect children.
Landscaping Worker
Chicago Park District
04.2019 - 10.2019
- Planted flowers, bushes, shrubs, trees, and grass.
- Trimmed around trees and bushes.
- Picked and chose new shrubs and plants according to bedding and sunlight.
- Improved yard landscaping by addressing grass, trees, bushes, and weeds.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Cashier Team Lead
Wendy’s Restaurant
02.2017 - 05.2018
- Answered customer questions and provided store information.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Screened applicants for hire and assisted with training individuals for cashier positions.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
High School Diploma -
Excel Academy of South Shore
Chicago, IL06.2017
Skills
- Patience and empathy
- Health and hygiene
- Classroom organization
- Gross motor skills development
- Report writing
- Staff management
- Stationary surveillance
- Microsoft Word
- Data entry
Certification
- National Safety Council Class 4 Lift Truck Operator
Certificate (Valid until August 14, 2028)
Timeline
Security Officer
SecureOne Security Services
08.2023 - 05.2025
Landscaping Worker
Chicago Park District
04.2019 - 10.2019
Assistant Daycare Provider
Ms. Mikki's Loving Touch Home Day-Care
06.2018 - 04.2023
Cashier Team Lead
Wendy’s Restaurant
02.2017 - 05.2018
High School Diploma -
Excel Academy of South Shore
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