Shatara Bonner

• Mentored team members to achieve success and advance within the department and company.
• Oversaw employee training, coaching, and performance evaluations to enhance skills.
• Conducted assessments of current skills to identify improvement areas for team members.
• Delivered training sessions on competencies such as problem-solving and communication skills.
• Evaluated training materials and provided actionable suggestions for enhancement.
• Supported individuals in identifying personal strengths, weaknesses, and career aspirations.
• Assessed training needs through surveys and interviews, ensuring relevant development opportunities.
• Identified potential obstacles hindering individual progress towards long-term goals.

• Inspected production areas regularly to identify and process violations impacting final quality results.
• Investigated and identified quality issues to uncover root causes and develop corrective actions.
• Inspected incoming products to determine conformtity.
• Reviewed orders and specifications to understand expected results and assess compliance.
• Used consistent and fair assessment procedures to achieve optimal audit results.
• Maintained office records by organizing and creating a filing plan.
• Supported office clerical functions using MS Word and other programs in the Microsoft suite.
• Complied with confidentiality regulations in handling customer information.
• Worked easily with office programs to carry out daily team clerical needs.
• Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Created, updated, and maintained detailed documents, charts, and spreadsheets to sort company information.
• Completed, audited and updated administrative requirements related to application and onboarding process of candidates by maintaining database systems and spreadsheets.

• As a former assembler, I Contributed to team-based environment to maintain line productivity and meet expected deadlines.
• Boxed, labeled and moved items to keep production lines moving swiftly.
• Used established assembly instructions to complete jobs.
• Built and packaged products to comply with multiple work orders and deadlines.
• Assembled component parts of items and completed hand-finishing of final products.
• Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
• Kept accurate and correct records to inform management of low supply or damaged items.
• Followed work orders to correctly assemble building components.
• Operated electrical, and air-activated hand tools to of plant production.

As a former operator, i confirm that the correct, contaminant free, materials are delivered to the line and ensure parts that meet internal requirements are packaged safely for delivery. I make sure that equipment is operating properly and creates finished product that is safe and meets customer requirements.

As a former cashier at Fred's, I assessed customer needs and responded to questions. Operated cash register with proficiency. Processed transactions each day in a timely manner. Offered exceptional customer service to differentiate and promote the company brand. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers

Mentored and managed 25 to 30 new customer representatives annually for McDonald's.
Developed and implemented procedures to enhance retention rates and boost customer satisfaction.
Provided detailed monthly reports and updates to senior management on departmental performance.
Assisted with inventory control and stock ordering on a monthly and weekly basis.