Shatavia Dillahunt
Newark,NJ
Summary
I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Shake Shack
Livingston
06.2024 - Current
- Cleaning: Sanitizing work areas, equipment, utensils, and dishes
- Measuring: Weighing or measuring ingredients like meats and liquids
- Preparing: Cutting meats, poultry, and seafood, preparing fruits and vegetables for cooking, and mixing ingredients for salads
- Storing: Storing food in designated containers and storage areas to prevent spoilage
- Temperature: Taking and recording the temperature of food and food storage areas
- Serving: Portioning and wrapping food, or placing it directly on plates for service
- Other: Preparing kitchen tools for cooking and cleaning, washing dishes, clearing up messes, organizing storage areas, and responding to the needs of chefs and other cooking staff
Dispatcher/Customer Service
JCS Cleaning Service
Orange
08.2023 - Current
- Answering and responding to calls, emails, and other forms of communication
- Logging calls and maintaining call logs or dispatching software
- Providing answers to questions by retrieving information from other departments
- Assigning drivers and vehicles, and monitoring their progress
- Providing drivers with important information, such as addresses and delivery instructions
- Reassuring customers or the public during conflicts or crises
Team Member
Qdoba
12.2022 - 08.2023
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
Crew Member
Taco Bell
New Jersey
06.2022 - 12.2022
- Customer service: Greet customers, answer questions, and resolve conflicts
- Transactions: Scan items, collect payments, and issue receipts
- Cash handling: Count money in drawers, make change, and maintain cash control
- Inventory: Track inventory and ensure pricing is correct
- Store maintenance: Keep checkout areas clean and tidy, and help with other tasks like restocking shelves
Virtual Assistant
Microsoft
03.2022 - 06.2022
- Answer and direct phone calls and emails, organize and schedule appointments and meetings, prepare reports, memos, and other documents, perform basic bookkeeping tasks, and provide general administrative.
- Manage files and documents, keep calendars up-to-date and organized, and sort through incoming emails and prioritize responses.
SYEP Organization
07.2019 - 09.2019
- Learned about career opportunity making a difference in the community
Education
High school diploma -
01.2022
Skills
- Cooking (1 year)
- Clerical Experience
- Computer skills
- Customer service
- Security
- Data entry
- Microsoft Office
- Cashiering (1 year)
- Fluent
- English
- Google Docs
- Personal Assistant Experience
- Restaurant experience (1 year)
- Communication skills
- Manufacturing
- Computer literacy
- Phone etiquette
- Sales
- Microsoft Excel
- Organizational skills
- Knife skills
- Food service
- Meal preparation
- Food industry
- Serving
- Food preparation
- Cash register
- Restaurant experience
- Cooking
- Food handling
Certification
- OSHA 30
- SORA
- Certified Home Health Aide
- Guard Card
Personal Information
Willing To Relocate: Anywhere
Timeline
Team Member
Shake Shack
06.2024 - Current
Dispatcher/Customer Service
JCS Cleaning Service
08.2023 - Current
Team Member
Qdoba
12.2022 - 08.2023
Crew Member
Taco Bell
06.2022 - 12.2022
Virtual Assistant
Microsoft
03.2022 - 06.2022
SYEP Organization
07.2019 - 09.2019