Shatavia Lester
Augusta ,GA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Petty Officer Third Class
United States Naval Service
Norfolk, VA
01.2017 - 01.2021
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements, maintained records and submitted operational reports.
- Conducted and oversaw interrogations, briefings and debriefings.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
Direct Support Professional
Georgia Mentor
Grovetown, GA
04.2021 - Current
- Recorded status and duties completed in logbooks for management.
- Trained new staff on best practices for direct support, improving team efficiency and service quality.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Assisted disabled clients to support independence and well-being.
Correctional Officer
Augusta State Medical Prison
Augusta,Ga
12.2021 - 11.2022
- Conducted regular inspections of inmate housing units and common areas for compliance.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Banking Specialist
FoundEver
Augusta, GA
02.2023 - 04.2023
- Managed customer accounts, ensuring compliance with banking regulations and internal policies.
- Facilitated clear communication between departments to resolve issues promptly and foster team collaboration.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
Correctional Officer
Richmond County Correctional Institution
Augusta, GA
07.2023 - 05.2024
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Health Care Worker
Georgia Regional Hospital
Augusta, GA
09.2024 - Current
- Trained new staff on operational procedures and best practices for patient care.
- Monitored patient behavior and reported significant changes to healthcare team.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Education
Certificate - Dental Assisting
Ray Family Dentistry
Augusta, GA11-2022
Diploma -
Warren County High School
Warrenton, GA05-2013
Skills
- Attention to detail
- Problem-solving
- Teamwork
- Healthcare education
- Clinical documentation
- Compassionate care
- Patient care
- Emergency procedures
- Testing oxygen regulators
- Compassionate caregiving
- Behavioral management
- Disability awareness
Certification
- Childhood Specialist/Oconee Fall Technical College, -2013
- BLS/CPR certification
Timeline
Health Care Worker
Georgia Regional Hospital
09.2024 - Current
Correctional Officer
Richmond County Correctional Institution
07.2023 - 05.2024
Banking Specialist
FoundEver
02.2023 - 04.2023
Correctional Officer
Augusta State Medical Prison
12.2021 - 11.2022
Direct Support Professional
Georgia Mentor
04.2021 - Current
Petty Officer Third Class
United States Naval Service
01.2017 - 01.2021
Certificate - Dental Assisting
Ray Family Dentistry
Diploma -
Warren County High School