Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Shatesha Akbar

NY

Summary

Experienced in executing loan documents and interacting with clients. Meticulous attention to detail and strong organizational skills ensure accurate and timely processing of loan signings. Maintained compliance with regulations while providing exceptional customer service and building strong relationships.

Over eight years of experience as a skilled Data Entry Operator focused on maintaining high-quality data and improving performance standards. Priorities lie in professionalism, organization, and efficiency.

Medicare insurance agent offers valuable policy analysis and client advocacy expertise for optimal coverage solutions. Known for collaborative teamwork and ability to adapt to changing regulations while consistently meeting client needs with reliability and precision.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified NNA Loan Signing Agent

1099 Contractor
12.2023 - Current
  • NNA Background check
  • Increased loan signing efficiency by streamlining document preparation and organization processes.
  • Provided mobile notary services for increased convenience to clients in need of efficient loan signing support at various locations.
  • Processed loan applications and monitored progress from start to finish.
  • Collaborated with title companies for seamless loan document preparation and signing procedures.
  • Interacted with clients to prepare necessary documentation.
  • Increased loan signing efficiency by implementing streamlined processes and checklists.

Medicare License Agent

Tranzact Solutions LLC
06.2023 - 02.2025


  • My position as a salesperson was to educate and enroll the elderly
  • Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
  • Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
  • Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
  • Enhanced customer retention rates by proactively addressing any issues or concerns regarding their Medicare plans.

Associate Agent

Redfin
02.2021 - 01.2022
  • Book Showing Tours
  • Open House/ Staged and prepared homes and properties for clients before arrival.
  • Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
  • Inspections (support for the client)
  • Organized showings of properties for interested parties while providing informative tours highlighting essential features.
  • Photography of properties
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Increased property sales by providing exceptional customer service and conducting thorough market analysis.


Personal Assistant

Direct Care Agency
12.2019 - 09.2022


  • Maintained appropriate filing of personal and professional documentation.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Certified Personal Trainer

24hr Fitness
11.2015 - 06.2018
  • I've worked at another location of 24hr Fitness
  • Milton was my manager at 24hrfitness in Jamaica, NY
  • I've transferred over to the Valley Stream location with Paul Sullivan
  • In my position as a personal trainer
  • I've sold high end personal training packages
  • I always surpassed my monthly sales quota
  • I've built remarkable levels of rapport with clients
  • Help clients achieve their health & fitness goals with self efficacy

Education

High School Diploma -

Thomas Jefferson H.S.
Brooklyn NY

CAC - Acupuncture CAC

New York College of Traditional Chinese Medicine
New York

Skills

  • Client Engagement Development
  • Proficient in Microsoft Word
  • Excel Proficiency
  • Document Management
  • Effective Persuasion Strategies
  • Medicare Knowledge
  • Effective Task Management
  • HIPAA Regulations Knowledge
  • Real Estate Valuation
  • Open house coordination
  • House showings
  • Notary public
  • Property assessments
  • New York State licensed real estate agent

Certification

  • Licensed New York State Notary Public
  • NNA Certified Loan Signing Agent
  • Licensed New York State Health & Life Insurance
  • AHP Certified (Medicare)
  • Licensed New York State Real estate Sales agent (Licensed in ten additional States)
  • ACE Certified Personal Trainer
  • ACE Certified Health Coach
  • TRX Certified Group
  • TRX Suspension Training Certificate – TRX Training.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Certified NNA Loan Signing Agent

1099 Contractor
12.2023 - Current

Medicare License Agent

Tranzact Solutions LLC
06.2023 - 02.2025

Associate Agent

Redfin
02.2021 - 01.2022

Personal Assistant

Direct Care Agency
12.2019 - 09.2022

Certified Personal Trainer

24hr Fitness
11.2015 - 06.2018

High School Diploma -

Thomas Jefferson H.S.

CAC - Acupuncture CAC

New York College of Traditional Chinese Medicine
Shatesha Akbar