Shateya Jackson
Minneapolis,MN
Summary
I am looking for a career that I can be an asset to. I love to help others and a career based around those motives would be amazing. Wouldn't mind bringing a little spunk, fun, and growing passion for my next illustrious career. I would like to avoid settling for less and complete goals effortlessly. Really enjoy being hands on and acing any goals flawlessly.
I am a creative student/career driven individual with a long-term work dedication. I love to plan and execute.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
15
15
years of professional experience
Work History
Founder
Royalty Cleaning Business
, USA
04.2018 - Current
- Operated and managed cleaning company, overseeing daily operations and service delivery.
- Cleaned residential and commercial properties, ensuring high standards of cleanliness and customer satisfaction.
- Explained key benefits of effective business management, contributing to enhanced operational practices.
- We are a small cleaning business based out of MN.
PCA
Accra Care
Hopkins, Minnesota
06.2012 - Current
- Showed support for individuals in need through compassionate care. Assisted clients with daily essentials, fostering trust and commitment in personal care.
Personal care attendant
Batalo Home Health Care
01.2016 - 03.2024
- Ensured quality care for disabled and elderly individuals, enhancing their daily living experience.
- Performed lifting, cleaning, medication reminders, cooking, meal prep, and bathing to support daily living activities.
Census field Supervisor
Us Census Bureau
02.2020 - 10.2020
- Supervised group of employees to ensure task completion and operational efficiency.
- Managed hiring and termination processes to maintain team performance.
- I lead conference calls and was hands on in the field.
- Conducted orientations and addressed daily inquiries to support team integration.
- Managed paperwork and inventory supplies to support operations.
Customer Service
Walmart
08.2010 - 11.2014
- Resolved customer complaints promptly to enhance satisfaction.
- Assisted customers with service inquiries to ensure a positive shopping experience.
- Anticipated guests' needs to improve overall customer experience.
- Developed creative strategies for improving customer service processes.
- I was a cashier, sales associate, and floor manager for a few years!
- Gained experience in retail operations at Walmart.
Education
Some College No Degree - Business Administration Courses
Rasmussen College
Brooklyn Park, MN 09.2018 -
Skills
- Business management
- Quality control
- Inventory management
- Client relations
- Cleaning procedures
- Customer relationship management
- Regulatory compliance
- Staff training
- Team leadership
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Critical thinking
- Decision making
- Organizational structuring
- Operations management
- Financial administration
- Contract negotiation
- Recruitment and hiring
- Business development
- Project management
- Team building
- Business planning
- Client engagement
- Customer focus
- Entrepreneurial and innovative
- Visionary leadership
- Staff management
- Process improvements
- Strategic thinking
- Goal setting
- Marketing
- Cash flow management
- Human resources
- Consulting
- Strategic vision
- Entrepreneurial leadership
- Talent acquisition
- Business administration
- Team engagement
- Growth mindset
- Ethics and integrity
- Start-up operations
- Sales leadership
- Cultural awareness
- Multitasking Abilities
- Articulate communication
- Policies and procedures
- Quality assurance
Company Preferences
Any, True, Clean
Closing Statement
Thank you for considering me for employment. If you have any questions, feel free to contact me anytime! Hope to chat soon.
Projects
Even Stronger, I recently created a nonprofit organization called Even Stronger. It's a community program projected to encourage and uplift youth in our community.
Career Goals - Description
I am looking for a career that I can be an asset to. I love to help others and a career based around those motives would be amazing. Wouldn't mind bringing a little spunk, fun, and growing passion for my next illustrious career. I would like to avoid settling for less and complete goals effortlessly. Really enjoy being hands on and acing any goals flawlessly.
Preferences
True, Anywhere in the US, $50,000 or more per year, US citizen
Timeline
Census field Supervisor
Us Census Bureau
02.2020 - 10.2020
Some College No Degree - Business Administration Courses
Rasmussen College
09.2018 -
Founder
Royalty Cleaning Business
04.2018 - Current
Personal care attendant
Batalo Home Health Care
01.2016 - 03.2024
PCA
Accra Care
06.2012 - Current
Customer Service
Walmart
08.2010 - 11.2014