Monika Morgan
Therapist
Vacaville ,CA
Summary
Experienced program professional ready to drive impactful results. Skilled in project management, strategic planning, and team leadership. Strong focus on collaboration and adaptability ensures reliable performance and seamless adjustment to changing needs. Known for effective communication, problem-solving, and fostering productive team environments.
Overview
12
12
years of professional experience
Work History
Social Service Team Lead/ASWS
Mississippi Department Of Child Protection Services
05.2016 - Current
- Maintained accurate case documentation, ensuring compliance with legal requirements and professional standards.
- Evaluated program effectiveness using data-driven metrics, making adjustments as needed to improve outcomes for clients served.
- Documented data and completed accurate updates to case records.
- Managed complex caseloads while maintaining high levels of client service
- Implemented crisis intervention strategies when necessary, ensuring safety for children
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Complete daily inquiry screening process for expedited, non-expedited, ICPC, Parent ICPC, and child specific packets
- Evaluated initial home study assessment for approval of foster care license
- Evaluated re-evaluations home study for foster care renewal
- Facilitated Trainings for potential foster and adoptive parents
- Improved team efficiency by providing staff training, guidance, and performance evaluations.
- Enhanced client satisfaction by implementing individualized support plans and case management strategies.
- Increased employee retention by developing a supportive work environment focused on open communication and collaboration among team members.
- Coordinated multidisciplinary teams in addressing clients'' varied needs effectively and efficiently.
- Conducted regular case reviews with staff members, emphasizing adherence to best practices in social work interventions.
- Advanced internal communication efforts through timely reporting on department accomplishments, challenges, and opportunities for growth to senior leadership team members.
- Ensured compliance with all relevant federal, state, local regulations pertaining to the provision of social services within the organization''s scope of practice.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
Social Service Licensure Specialist
Mississippi Department Of Child Protection Service
06.2014 - 05.2016
- Developed strong client relationships through consistent communication and attentive service.
- Assessed families to become Licensed Foster Parents
- Enhanced family connections by providing resources and guidance for kinship caregivers.
- Facilitate training for potential foster and kinship caregivers.
- Facilitated support groups for kinship caregivers, fostering a sense of community and shared experience.
- Organized educational workshops and training sessions for kinship caregivers, non-relative foster parents, increasing confidence and competence in caregiving roles.
- Coordinated respite care options for caregivers, providing much-needed breaks from caregiving responsibilities without disrupting stability for children involved.
- Supported foster care licensing processes as needed by providing necessary documentation related to kinship placements.
- Assessed parents for Interstate Compact Placement
- Collaborated as a multi disciplinary team to determine future placement decisions
- Assist with placement of foster children requiring placement
Social Services Licensure Speicialist
Mississippi Department Of Child Protection Services
10.2012 - 06.2014
- Enhanced client satisfaction by providing personalized case management and support services.
- Improved service delivery by conducting thorough assessments and developing tailored intervention plans.
- Collaborated with community partners to streamline resource access for clients in need.
- Increased client self-sufficiency through targeted skill-building workshops and trainings.
- Streamlined documentation processes, ensuring accurate record-keeping and timely reporting.
- Strengthened inter-agency collaboration by participating in multidisciplinary team meetings and sharing relevant information.
- Assisted clients with crisis intervention, providing immediate support and coordinating necessary resources for stabilization.
- Educated clients on available resources, empowering them to make informed decisions about their care plans.
- Managed a diverse caseload of clients, prioritizing needs based on urgency and complexity of each situation.
- Promoted family stability by working closely with parents to develop effective parenting strategies and communication skills.
- Supported clients'' mental health needs through referrals to appropriate providers or facilitating therapeutic interventions as needed.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
Education
Bachelor of Science - Social Work
University of Mississippi
University, MS08.2012
Skills
- Training facilitation
- Collaborative Problem-Solving
- Interviewing skills
- Written and verbal communication
- Client Needs Assessments
- Abuse and Neglect Investigation
- Multitasking Abilities
- Decision-Making
- Interpersonal Skills
- Attention to Detail
- Adaptability and Flexibility
- Effective Communication
- Professional Demeanor
Timeline
Social Service Team Lead/ASWS
Mississippi Department Of Child Protection Services
05.2016 - Current
Social Service Licensure Specialist
Mississippi Department Of Child Protection Service
06.2014 - 05.2016
Social Services Licensure Speicialist
Mississippi Department Of Child Protection Services
10.2012 - 06.2014
Bachelor of Science - Social Work
University of Mississippi
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