Shatian Ward
Desoto,Tx
Summary
- Patient Focused Care
- Committed Team Player
- Typing 45 WPM
- Good Telephone Etiquette
- Computer Skills
- Multitasking abilities
- Compassion
- Self Motivated Professional
- Adaptability
- EMR/HST
Efficient Surgery Scheduler recognized for high productivity and ability to complete tasks swiftly. Skilled in managing complex scheduling systems, coordinating pre-surgical requirements. Detail-oriented surgery scheduler well-versed in coding and electronic records management systems. Adept at coordinating documentation, supplies and equipment. Seeking a dynamic role with a growing team where resourcefulness, adaptability and hard work will be valuable.
Overview
11
11
years of professional experience
Work History
Surgery Scheduler/Insurance Verification/Records
Texas Health Surgery Center
Arlington , Tx
09.2018 - Current
- Responsible for scheduling 400+ surgeries a month requested by the physician or the physician's office staff.
- Responsible for obtaining and adding patient demographics and insurance information into the billing system.
- Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
- Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
- Verified 400+ patients' insurance a month through calls and Availity.
- Obtaining precertification's for 400+ surgery patients a month.
- Over 6 years of Medical Records Clerk experience, demonstrating a comprehensive understanding of laws such as HIPAA, medical record processing, and procedures for releasing medical records.
- To prioritize tasks independently, the schedules of over 30 ophthalmologists were synchronized.
- Managed multiple simultaneous tasks in a fast-paced environment.
- Maintained accurate records of patient information
- Fostered positive relationships with physicians, nurses, and medical team members through the development of strong communication and interpersonal abilities.
- Entered medical billing and patient information accurately.
- Assisted in patient check-ins and ensured proper set-up of patient charts before their arrival.
- Managed insurance verification and payment collections for past and current dates of service.
- Received, recorded, and addressed incoming and outgoing communication through telephone and email.
- Knowledge of CPT and ICD-10 codes.
- Provided patient education and answered questions regarding the surgery process.
Certified Medical Assistant/Receptionist
Texas Walk in Urgent Care
Arlington , Tx
08.2014 - 08.2018
- Assisted physicians with minor surgeries, conducted urinalysis, and roomed patients.
- Set up appointments for physician visits and procedures using calendar software.
- Checked patients in and out for appointments and collected co-payments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
Certified Medical Assistant/Receptionist
Physicians Partners of America
Tampa , Florida
11.2014 - 07.2016
- Injections, Assist with minor surgeries, casting, Xrays, labs, Patient care, Patient education, Prior Authorizations, Train new employees, Daily reconciliation of Finances, DOT Physicals, clean, maintain ,stock exam rooms, EMR Greenway, HIPAA
Certified Medical Assistant
CN Staffing
10.2013 - 04.2014
- Injections, Referrals, Prior Anthorization, FMLA Forms, NextGen EMR, Rooming Patients, Triage phone calls, Document calls, Biometric screening
Education
Certified Medical Diploma - Medical Assisting
Kaplan College
Arlington, Tx08-2011
GED -
Unknown
Mesquite, Tx08-1993
Medical Office Assistant - Medical Office Assistant
San Joaquin Valley College
Visalia, CASkills
- Over Six Years in Insurance Verification
- Medical Records and Chart Review
- Effective Time Management
- Clinical Terminology Knowledge
- Proficient in CPT, ICD-10, and HCPCS Coding
- Effective Verbal Communication
- Extensive surgery scheduling experience in a medical office environment
- Sound prioritization and multitasking abilities
- CPR Certified
- Strong skills in patient requirement documentation
- Superior proficiency in handling electronic medical records
- Communication with patients regarding pre-operative procedures as needed
Accomplishments
- In recognition for having GPA 3.7-4.0 from December 2010 to February 2011 at Kaplan College
- Employee of the month (3/2017,2/2018) Values Hero Quarter.
Timeline
Surgery Scheduler/Insurance Verification/Records
Texas Health Surgery Center
09.2018 - Current
Certified Medical Assistant/Receptionist
Physicians Partners of America
11.2014 - 07.2016
Certified Medical Assistant/Receptionist
Texas Walk in Urgent Care
08.2014 - 08.2018
Certified Medical Assistant
CN Staffing
10.2013 - 04.2014
Certified Medical Diploma - Medical Assisting
Kaplan College
GED -
Unknown
Medical Office Assistant - Medical Office Assistant
San Joaquin Valley College
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