Overview
Work History
Timeline
Generic
Shatika Willis

Shatika Willis

Flint,MI

Overview

9
9
years of professional experience

Work History

Property Manager

The Carswell Group Incorporated
Flint
12.2023 - Current
  • Oversees a tax credit, HUD approved residential townhouse complex
  • Complete on time certifications for Hud
  • Complete weekly and monthly reports.

Office Coordinator

Koren Riley Staffing-Sun Communities
Fenton
04.2024 - 05.2024
  • My daily job responsibilities are answering phones, inputting resident data such as service requests, payments, lease renewals, yearly updated contact information, process applications, filing, paying vendor bills, sending and receiving emails, and setting up appointments for tours and management meetings.

Assistant Property Manager

Piper Management Group
Flint
04.2021 - 02.2023
  • Oversee daily operations when the property manager is unavailable, collect monthly rent payments, input rent payments, complete bank deposits, Setup and complete move ins, apartment inspection, building inspection, answering phones, typing lease information up, move outs, filing, copying, faxing, and assigning work orders to staff

Customer Service Representative

Check 'n Go
Flint
10.2021 - 03.2022
  • Cash handing, loan processing, answering inbound calls and making outbound calls
  • Data entry and interacting with customers.

Account Receivable Specialist

TruGreen
Flint
05.2019 - 08.2021
  • Taking inbound/outbound calls
  • Answering all questions about customers lawn
  • Processing customers payment
  • Providing great customer service.

Lead Direct Support Professional

Hope Network
Flint
12.2018 - 05.2019
  • I run the daily operations for 2nd shift which includes taking inbound and outbound calls from doctors, case managers, nurses, and pharmacies
  • Also I oversee the staff ensuring they are completing daily responsibilities
  • I completes all of the state paperwork that is required to get payments for each consumer
  • I ensure everyone safety.

Group Home Manager

Resident Advancement
Grand Blanc
01.2018 - 12.2018
  • I run the daily operations of a adult foster care home, schedule staff, hire people, ensure clients have what they need and all of there paperwork for the state is kept up to date, handle and distribute funds, and do all the shopping for the home.

Assistant Leasing Agent

Radney Management
Flint
04.2018 - 06.2018
  • Processing residents applications, processing checks, filing, organizing files, creating work orders, calling residents to keep paperwork updated, answering phones

Call Center Customer Service Representative

DTE Energy
Lapeer
07.2017 - 01.2018
  • Taking inbound calls from customer that needs help with setting up payment arrangements, paying bills, explaining bills, setting them up on low income programs.

Community Integration Specialist

ResCare
Lapeer
11.2015 - 08.2017
  • I monitor and supervise mentally ill clients out in the community, cook meals, pass medications, transport clients to appointments, teach a gentle teaching class, keep inventory on all supplies and medications in the home
  • Keep track of documentation and ensure staff is completing work.

Direct Support Professional (DSP)

Michigan School For The Deaf
Flint
06.2015 - 11.2016
  • Caring for deaf consumers such as cooking, cleaning, monitoring, and administering medications.

Timeline

Office Coordinator

Koren Riley Staffing-Sun Communities
04.2024 - 05.2024

Property Manager

The Carswell Group Incorporated
12.2023 - Current

Customer Service Representative

Check 'n Go
10.2021 - 03.2022

Assistant Property Manager

Piper Management Group
04.2021 - 02.2023

Account Receivable Specialist

TruGreen
05.2019 - 08.2021

Lead Direct Support Professional

Hope Network
12.2018 - 05.2019

Assistant Leasing Agent

Radney Management
04.2018 - 06.2018

Group Home Manager

Resident Advancement
01.2018 - 12.2018

Call Center Customer Service Representative

DTE Energy
07.2017 - 01.2018

Community Integration Specialist

ResCare
11.2015 - 08.2017

Direct Support Professional (DSP)

Michigan School For The Deaf
06.2015 - 11.2016
Shatika Willis