Shatira Edmonds
Summary
Experienced counseling professional prepared for leadership in residential settings. Strong focus on team collaboration and achieving results, with proven ability to adapt to changing needs. Skilled in conflict resolution, behavioral management, and emotional support. Valued for reliability, empathy, and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Residential Counselor
Emerge
08.2020 - Current
- Established clear expectations for staff performance, promoting accountability and professional growth in the workplace.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Increased resident safety by conducting routine inspections of facilities and promptly addressing maintenance issues.
- Collaborated with case managers to maintain continuity of care and to provide referrals to treatment programs.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
- Developed, implemented and monitored residential policies and procedures.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Direct Support Professional
The Arc
12.2023 - 10.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Supervisor
No Struggle No Success
11.2019 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Educated staff on organizational mission and goals to help employees achieve success.
- Advocated on behalf of clients while helping clients navigate the health and social services systems
- Curated & provided bonding partnerships with neighboring programs for the use of our clients
- Maintained meanwhile establishing healthy relationships with clients while developing trust and rapport
- Supervised youth mentors and interns with technical training for long term sentenced participants telecommunication mobile devices laptops and use of virtual platforms
- Conducted urinalysis testing
Residential Counselor
Maryland School For The Blind
08.2019 - 04.2021
- Responded to students inquiries and concerns, offering support and guidance.
- Enforced policies and safety standards through building and room rounds.
- Provided crisis management and intervention during emergency situations.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Communicated behavior choices to students by outlining positive and negative consequences of choices.
- Made rounds every 1/2 hour to monitor sleep time programs for assigned students
- Provided a wake-up program for assigned students
- Administered medications to assigned students
- Maintained log for overnight program
Education
No Degree - Counseling Psychology
Baltimore City Community College
Baltimore, MD06-2027
CMT License -
Nurses R UZ
12.2024
High School Diploma -
Francis M Wood
06.2012
Skills
- Professional boundaries
- Client advocacy
- Self-care strategies
- De-escalation techniques
- Safety management
- Client transportation
- Progress monitoring
- Residential care
- Residential treatment plans
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
Awards
Star Award, Received after a month of employment for Maryland School For The Blind, recognizing work above and beyond normal job scope.
Certification
CMT Certification
CPR First Aid AED
Maryland DOT Certification
Mandt Behavioral Health Certification
Timeline
Direct Support Professional
The Arc
12.2023 - 10.2024
Lead Residential Counselor
Emerge
08.2020 - Current
Supervisor
No Struggle No Success
11.2019 - 09.2022
Residential Counselor
Maryland School For The Blind
08.2019 - 04.2021
CMT Certification
CPR First Aid AED
Maryland DOT Certification
Mandt Behavioral Health Certification
No Degree - Counseling Psychology
Baltimore City Community College
CMT License -
Nurses R UZ
High School Diploma -
Francis M Wood
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