Shatoine Mason
Detroit,MI
Summary
Experienced Medical Assistant skilled in patient care, EHR documentation, and vital signs. Strong background in medication support, scheduling, and infection control. Additional experience in childcare and management has strengthened leadership, communication, and adaptability. Dedicated to providing accurate documentation and compassionate, quality care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Specialty Medical Center
Sterling Heights, Michigan
08.2025 - Current
- Conduct patient intake: vitals, history, and EMR documentation (DrChrono).
- Assist with pain management procedures: trigger point, joint, and corticosteroid injections.
- Perform venipuncture, urine tests, and specimen processing per CLIA/OSHA standards.
- Operate therapeutic modalities: shockwave, laser, and rehabilitation equipment; monitor patient response.
- Manage medications: electronic prescribing, renewals, reconciliation, and MAPS reporting.
- Maintain clinical inventory, sterilize instruments, and ensure OSHA/HIPAA compliance.
- Communicate effectively with providers, patients, and care teams to support efficient clinic workflow.atient care.
Assistant Manager
Domino's Pizza
Detroit, MI
09.2021 - 12.2024
- Supervised daily restaurant operations, ensuring high-quality food service and cleanliness.
- Trained front- and back-of-house staff in food safety and service standards.
- Managed employee scheduling, inventory control, and cash handling with precision.
- Assisted in hiring, onboarding, and evaluating performance to build a motivated team.
- Resolved guest concerns promptly to maintain positive dining experiences.
- Collaborated with upper management to achieve sales goals and enhance profitability.
Medical Assistant
City Urgent Care
Detroit, MI
03.2020 - 09.2021
- Take and record vital signs (blood pressure, pulse, temperature, respiration, SpO₂, weight, height).
- Room patients, escort them to exam rooms, prepare them for the provider, and review their symptoms and medical history.
- Perform phlebotomy (draw blood for labs).
- Collect urine, throat, and wound cultures for testing.
- Perform EKGs and assist with diagnostic testing (strep, flu, COVID, mono, pregnancy, etc.).
- Assist the provider with minor procedures — suturing, splinting, wound care, abscess drainage, and injections.
- Administer medications and vaccines per provider orders.
- Perform POCT (point-of-care testing), and document results accurately.
- Stock exam rooms with medical supplies, and ensure equipment is working properly.
In Home Caregiver
Comfort Keepers Home Care Services Agency
Rochester, Michigan
01.2018 - 03.2020
- Delivered daily care and emotional support for elderly family member, assisting with meals and personal hygiene.
- Coordinated medical appointments and transportation while communicating with healthcare providers.
- Monitored health changes to ensure a safe and comfortable living environment.
- Developed time management, patience, and problem-solving skills through hands-on caregiving duties.
Daycare Assistant
Angel Land Center of Hope
Detroit, MI
03.2016 - 10.2018
- Assisted lead teachers in supervising and engaging children aged [6 months – 5 years].
- Maintained a clean, safe, and nurturing environment for all children.
- Helped with lesson planning, playtime activities, and meal/snack distribution.
- Monitored children’s behavior and development, reporting concerns to supervisors.
- Communicated with parents regarding child progress and daily activities.
- Helped with feeding, diapering, toileting, and nap-time supervision, ensuring all children’s needs were met.
Education
Vocational - Medical Assistant Program
Ross Medical Education Center
Warren, MI08-2025
Skills
- Patient Intake & Vital Signs Assessment
- Electronic Health Record (EHR) Management
- Medication Administration & Procedure Support
- Phlebotomy & Specimen Handling
- Infection Control & HIPAA Compliance
- Behavioral Observation & Crisis Management
- Childcare & Caregiver Support
- Scheduling & Administrative Tasks
- Team Leadership & Staff Training
- Patient Relations & Conflict Resolution
Certification
- CPR & First Aid-American Heart Association-02/2025 to 02/2027
References
References available upon request.
Timeline
Medical Assistant
Specialty Medical Center
08.2025 - Current
Assistant Manager
Domino's Pizza
09.2021 - 12.2024
Medical Assistant
City Urgent Care
03.2020 - 09.2021
In Home Caregiver
Comfort Keepers Home Care Services Agency
01.2018 - 03.2020
Daycare Assistant
Angel Land Center of Hope
03.2016 - 10.2018
Vocational - Medical Assistant Program
Ross Medical Education Center