Results-driven adaptable professional with a proven ability to excel in fast-paced, high-pressure environments. Recognized for reliability, quick learning, and a steadfast commitment to excellence and teamwork.
Overview
4
4
years of professional experience
Work History
Admissions Coordinator
Peninsula Nursing Home & Rehabilitation Center
Far Rockaway, NY
09.2025 - Current
Coordinating admissions from hospitals and community settings, ensuring transitions into the facility are smooth, timely, and patient-centered.
Reviewing clinical referral packets with nursing staff and maintaining communication with hospitals, ALFs, and families to ensure patient needs are met and referrals flow smoothly.
Providing information and tours of the facility in order to best assist family members through the admissions process
Creating accurate, comprehensive charts both physical and electronic while usingWellSky, Allscripts, and PointClickCare
Maintaining rapid responsiveness to hospital social workers accelerating the admission process with efficiency
Completing financial screenings to confirm insurance coverage and ensuring a smooth approval process.
Patient Access Representative
St John’s Episcopal Hospital
Far Rockaway, NY
10.2023 - 04.2025
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Collected and entered patient demographics and insurance data into EMR databases to establish patient's medical record.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Answered incoming calls, scheduled appointments while assisting patients with billing inquiries, financial assistance, and payment plans.
Lead Patient Care Specialist
MedRite Urgent Care
Jamaica, NY
03.2022 - 11.2024
Collected copayments and ensured insurance eligibility verification.
Efficiently inputted & charted patient information to prep them for either Urgent Care visits , Covid Tests, Workers Compensation visits or Employer Paid Services
Communicated medical results to patients under clinical supervision
Taught & trained all staff on any updates concerning Experity EMR systems, front desk operations, as well as brand expectations
Managed front desk supplies in the center and kept close track of inventory levels
Previously served as a member of an experience council where I represented all Patient Care Specialists to collaboratively provide solutions that may appear within centers while creating ideas to positively enhance patient & employee experiences within the company
Education
Bachelor Of Business Administration And Management - Human Resources Management
SUNY Delhi
Delhi, NY
Associate of Applied Science - Computer And Information Sciences