Shatoo Hussein
Sulaymaniah
Summary
Accomplished Pharmacist with a proven track record at Best Pharmacy, enhancing patient care through meticulous medication dispensing and effective team development. Excelled in pharmaceutical calculations and customer service, significantly reducing medication errors. Skilled in fostering professional growth among staff and optimizing pharmacy operations. Dedicated Pharmacist offering more than 3 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
8
8
years of professional experience
Work History
Pharmacist
Best Pharmacy
01.2021 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Mentored and trained new pharmacists and pharmacy technicians, fostering supportive work environment focused on professional growth.
- Reduced medication errors within pharmacy by developing and implementing continuous quality improvement program.
- Assisted in development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Reported adverse drug events to comply with regulatory policies and procedures.
Pharmacist
Chami Razan Hospital
11.2021 - 05.2023
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Closely monitored department performance metrics.
- Supervised and coached team of pharmacy technicians and trainees.
Internship Trainer
Pioneer Manufacturing
09.2020 - 11.2020
- Assisted interns in preparing for post-internship job searches with resume reviews, mock interviews, and career guidance.
- Liaised with interns to discuss issues and solve problems.
- Enhanced internship program effectiveness by developing and implementing comprehensive training modules.
- Developed strong relationships with partnering organizations to secure high-quality internship placements for program participants.
- Implemented variety of teaching methods during training sessions to accommodate different learning styles among interns.
Cashier
Robert's Coffee
03.2016 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
M Pharm - Pharmacy
Cyprus International University
Cyprus07.2020
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Patient Care Optimization
- Adverse Drug Reaction Monitoring
- Infectious Disease Management
- Immunization Administration
- Pharmacotherapy Knowledge
- Pharmaceutical Calculations
- Team Development
- Staff Supervision
- Supply Coordination
Languages
Kurdish
Native language
Arabic
Upper intermediate
B2
English
Advanced
C1
Turkish
Intermediate
B1
German
Elementary
A2
Timeline
Pharmacist
Chami Razan Hospital
11.2021 - 05.2023
Pharmacist
Best Pharmacy
01.2021 - Current
Internship Trainer
Pioneer Manufacturing
09.2020 - 11.2020
Cashier
Robert's Coffee
03.2016 - 03.2018
M Pharm - Pharmacy
Cyprus International University
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