Shatoria Houston
Concord,NC
Summary
Empathetic and hardworking Social Work major with a proven track record of effectively working with individuals with disabilities. Strong organizational skills and comprehensive understanding of Microsoft Office applications, including Word, PowerPoint, and Excel. Excellent communication and interpersonal abilities to establish rapport with clients and provide necessary support. Committed to continuous growth and development, eager to continue to expand my knowledge and enhance ability to make a positive impact in the lives of those served.
Overview
5
5
years of professional experience
Work History
Patient Safety Attendant
Atrium Health
10.2022 - Current
- Monitoring patients: to ensure their safety and well-being. Monitoring patients who are at risk of falls, wandering, or self-harm.
- Providing emotional support: provide emotional support and comfort to patients who may be experiencing anxiety, depression, or other emotional difficulties.
- Collaborating with the healthcare team: Patient safety attendants may work closely with other members of the healthcare team, including nurses, doctors, and therapists, to coordinate patient care.
Family Development Specialist
Salisbury Rowan Community Action Agency
02.2022 - 02.2024
- Assessing the needs of families and children
- Providing support services to families and children
- Facilitating communication between families and service providers
- Developing individualized plans with families
- Connecting families to community resources
Internship
Families First NC-INC
09.2021 - 12.2021
- Managed answering office calls
- Administrative with clients
- Update client’s records into flies
Assistant Caregiver/ Receptionist
Developmental Disabilities Resources, Inc.
06.2019 - 08.2020
- Received messages and routed to appropriate personnel
- Managed front desk and provided administrative support
- Updated client’s medical records into the electronic filing system
- Served as a caregiver to clients to ensure their daily needs and goals were met
Education
Master of Social Work -
Walden University
Minneapolis, Minnesota08.2024
Bachelor of Arts Degree - Social Work
Livingstone College
Salisbury, North Carolina12.2021
Skills
- Patient care techniques
- CPR and First Aid Trained
- Reliable and punctual
- Mental health case management
- Crisis Prevention Intervention Certified (CPI)
- Social Work: Child & family Certificate
- Communication skills
- Relationship Building
Professionalreferences
- Maya Candy, Case Manager, macandy9899@gmail.com, (704)454-2275
- Tamiko Murphy, Clinical Director, tmurphy2.allc@gmail.com, (910)618-6024
- Charleen Gillespie, Center manager, Oneforunity@yahoo.com, (980)432-6423
- Joe Bobbitt, Community Liaison, Joebobbitt@DDR.Inc.org, (704)626-6814
Volunteercommunityinvolvement
- Social Media Coordinator, Zeta Phi Beta Sorority, Inc., 2021-01-01, Present
- Member, TRIO Student Support Services, Fall 2019
- Volunteer, Rowan Helping Ministries, 2017-01-01, 2018-01-01
Timeline
Patient Safety Attendant
Atrium Health
10.2022 - Current
Family Development Specialist
Salisbury Rowan Community Action Agency
02.2022 - 02.2024
Internship
Families First NC-INC
09.2021 - 12.2021
Assistant Caregiver/ Receptionist
Developmental Disabilities Resources, Inc.
06.2019 - 08.2020
Bachelor of Arts Degree - Social Work
Livingstone College
Master of Social Work -
Walden University
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