Shatoriah Ward
Richardson,TX
Summary
Dedicated Direct Support Professional with expertise in individualized support planning, client behavior monitoring, and personal hygiene assistance. Committed to enhancing client well-being through effective communication and compliance with regulations.
Overview
20
20
years of professional experience
Work History
Direct Support Professional
Delta T Corp.
Baltimore, MD
12.2024 - Current
- Developed and implemented individualized support plans for each client.
- Provided compassionate care to individuals with disabilities in daily activities.
- Assisted clients with personal hygiene and mobility needs.
- Monitored client behavior and reported any changes to supervisors.
- Communicated effectively with families and team members regarding client progress.
- Maintained clean and well-organized environment for client happiness and safety.
- Accompanied individuals on outings to promote independence and integration into the community.
CNA/Advanced CMA
Shift Key
Dallas, Tx
10.2018 - Current
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Educated patients on medication usage and health management strategies.
- Scheduled patient appointments and coordinated follow-up care effectively.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Supported team by maintaining a clean and organized clinical environment.
CNA
Centers Healthcare
The Bronx, New York
12.2021 - 03.2024
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted patients by supplying and emptying bedpans regularly, ensuring comfort and hygiene.
- Responded promptly to signal lights and intercom systems to assess and address resident needs.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Collected specimens from patients for laboratory testing purposes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
CNA
Colonial lindale
Lindale, Texas
10.2017 - 09.2018
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
CNA
Modern Senior Living
Dallas, Texas
05.2013 - 10.2017
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities and personal hygiene needs.
- Collaborated with healthcare team to implement care plans for residents.
- Monitored food intake and output according to nursing staff guidelines.
- Provided emotional support and companionship to enhance resident well-being.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Security Officer
Securitas Security Services USA
Dallas, TX
09.2009 - 04.2012
- Monitored premises to ensure safety and security for clients and visitors.
- Provided excellent customer service by assisting visitors with inquiries and directions.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Enforced access control measures in accordance with established procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Assembly Line Worker
Kelly Staffing Services
Irving, Texas
06.2006 - 10.2008
- Executed component assembly to achieve production goals while working independently to meet deadlines.
- Operated assembly line machinery to ensure efficient product assembly.
- Maintained high-quality control while working efficiently under tight deadlines.
- Inspected finished products for compliance with quality standards and specifications.
- Collaborated with team members to streamline workflow and reduce downtime.
- Trained and guided new employees on assembly techniques to ensure adherence to quality standards.
- Placed products on work surfaces for further processing in equipment or on work surfaces for further processing, inspecting or wrapping.
Education
Certified Nursing Assistant
Texas Career Institute
Dallas, TX10-2012
Business Administration
ATI Training Center
Dallas, TX05-2009
High School Diploma -
John Tyler High School
Tyler, TX05-2003
Skills
- Support planning
- Care coordination
- Crisis intervention
- Client behavior monitoring
- Personal care assistance
- Personal hygiene assistance
- Medication education
- Record management
- Regulatory compliance
- Community integration
- Patient advocacy
- Adaptability and flexibility
Timeline
Direct Support Professional
Delta T Corp.
12.2024 - Current
CNA
Centers Healthcare
12.2021 - 03.2024
CNA/Advanced CMA
Shift Key
10.2018 - Current
CNA
Colonial lindale
10.2017 - 09.2018
CNA
Modern Senior Living
05.2013 - 10.2017
Security Officer
Securitas Security Services USA
09.2009 - 04.2012
Assembly Line Worker
Kelly Staffing Services
06.2006 - 10.2008
Certified Nursing Assistant
Texas Career Institute
Business Administration
ATI Training Center
High School Diploma -
John Tyler High School