Years of professional experience
Shatyra Henderson
Security Supervisor
Jamaica,NY
Summary
Accomplished security professional with a proven track record at Allied Universal, adept in team supervision and site safety. Excelled in enhancing security protocols, reducing incidents through meticulous site coordination and effective communication. Skilled in compliance monitoring and staff management, demonstrating decision-making and leadership qualities. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 10 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
10
10
7
7
Certifications
Work History
Site Supervisor/ MTA Liaison
Allied Universal
08.2020 - 05.2024
- Conducted patrols of facility to detect/deter
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems, CCTV, and access control.
- Managed a team 40 security officers, and 2-6 armed guards.
Security Operations Center Supervisor
FOX News
02.2021 - 11.2021
- Oversaw daily operations of the department, ensuring access granted only to certain individuals.
- Monitor CCTV regularly for threats, patrolled 44 floors for fire safety.
- Ensure all walkies are charged/replace batteries, activate/deactivated access badges, BOLO list update fliers to security.
- Unlock office doors from computer if anchors or staff locked out.
- Investigate theft, vandalism via camera footage, give evidence to department heads
Shift Supervisor
Elite Investigations Ltd.
02.2019 - 07.2020
- Enforced company policies and regulations with employees.
- Served as a liaison between employees and upper management for call out, vacation, and sick time.
- Conducted shift inspections to ensure fire safety procedures where followed.
- Assing 2 meal rovers to relive 20 guards
Peace Officer
Department Of Homeless Services Police
09.2016 - 02.2019
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- De-escalate potentially dangerous situations effectively using verbal Judo.
- Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
- Enhanced community safety by conducting routine patrols and responding promptly to emergency calls.
- Demonstrated excellent crisis management skills during high-pressure situations while maintaining composure under stress.
- Conducted searches of individuals, vehicles and premises, confiscated contraband.
- Performed rescue functions administering emergency medical aid.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Handled citation and issue C summonses
Security Officer
Metro One Loss Prevention
10.2015 - 08.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere.
- Checked and verified photo identification/credentials prior to granting facility access.
- Checked identification of persons entering and exiting facility.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, fire safety concerns, and repairs needed.
- Decreased instances of theft, vandalism, and trespassing through diligent observation.
Education
General Studies - Business And Marketing
Springfield South High/ JVS
Springfield, OH05.2002
Skills
- Team Supervision
- Site coordination
- Site Safety
- Safety assessment
- Safety awareness
- Staff Management
- Compliance Monitoring
- Quality Assurance
- Security awareness
- Team Leadership
- Decision-Making
- Attention to Detail
- Effective Communication
- Employee Training
- Site Inspection
- Supply Ordering
- Schedule oversight
- Self Control and Integrity
Certification
Twice Card, F02, F04, CPR, First aid- AED, Narcan administration
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancement401k matchHealthcare benefitsPaid time offPersonal development programsCompany CultureAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 40 guards and 6 armed guards.
- Collaborated with team in the development of special events, such as graduations, memorials, weddings, and officer ceremonys
Timeline
Security Operations Center Supervisor
FOX News
02.2021 - 11.2021
Site Supervisor/ MTA Liaison
Allied Universal
08.2020 - 05.2024
Shift Supervisor
Elite Investigations Ltd.
02.2019 - 07.2020
Peace Officer
Department Of Homeless Services Police
09.2016 - 02.2019
Security Officer
Metro One Loss Prevention
10.2015 - 08.2016
General Studies - Business And Marketing
Springfield South High/ JVS
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