Shaun Filiault
Edwards,Colorado
Summary
Driven Retail Manager with more than 28 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
28
28
years of professional experience
Work History
Ski Shop Retail Manager/Buyer Manager
Pepi Sports
10.1995 - Current
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Education
Bachelor of Arts - Business Administration And Management
SUNY College At Plattsburgh
Plattsburgh, NY05.1995
Skills
- Staff Management
- Strategic Selling
- Business Administration
- Loss Prevention
- Customer Service
- Team Training
- Providing Feedback
- Sales Promotion
- Customer Inquiries
- Accounting Records
- Cash Register Operations
- Closing Procedures
- Store Operations
- Customer Engagement
- Customer Satisfaction
- Records Organization and Management
- Desktops, Laptops and Mobile Devices
- Advertising Campaign Development
- Inventory Tracking and Management
- Payroll Administration and Timekeeping
- Market and Competitor Research
Timeline
Ski Shop Retail Manager/Buyer Manager
Pepi Sports
10.1995 - Current
Bachelor of Arts - Business Administration And Management
SUNY College At Plattsburgh
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