Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaun Mewborn

Durham,North Carolina

Summary

Versatile and results-driven, I excelled at Jiffy Lube by enhancing customer satisfaction and mastering new technologies swiftly. With a blend of mechanical skills and exceptional customer service, I consistently met or exceeded performance metrics. My proactive approach and ability to work under pressure have been pivotal in achieving operational excellence and fostering positive relationships.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Service Center Technician

Jiffy Lube
04.2023 - 01.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Dishwasher

Chillies
01.2022 - 06.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Production Line Worker

Food Lion Distribution Center
02.2022 - 12.2022
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Followed instructions to make products in line with customer specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Inspected extruded product for appearance and size defects according to specifications.
  • Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Increased productivity through effective time management skills, prioritizing tasks based on urgency and importance.
  • Trained new employees by demonstrating operation of production line machinery.
  • Inspected assembly line to confirm proper operation.

Warehouse Worker

Labor Finders
09.2021 - 01.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 20 pounds.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.

Education

GED -

Durham Technical Community College
Durham, NC
06-2004

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Installation and repair
  • Work Planning and Prioritization
  • Customer interaction
  • Heavy lifting
  • Relationship building
  • Assembly and production
  • Mechanical tools

Timeline

Service Center Technician

Jiffy Lube
04.2023 - 01.2024

Production Line Worker

Food Lion Distribution Center
02.2022 - 12.2022

Dishwasher

Chillies
01.2022 - 06.2023

Warehouse Worker

Labor Finders
09.2021 - 01.2022

GED -

Durham Technical Community College

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Shaun Mewborn