Shaun Newton
Hempstead,NY
Summary
Achieved efficient truck loading, snow removal, and grass cutting through effective task management. Enhanced shelf organization and stocking processes, improving accessibility. Elevated cleanliness and sanitation standards in rooms, contributing to a healthier environment. Cultivated strong teamwork and customer service, enhancing overall service quality. Demonstrated proficiency in hand tool operation and heavy lifting, ensuring task completion.
Executed daily warehouse tasks, including receiving, organizing, and shipping products to ensure timely delivery.
Managed cleaning schedules and ensured proper sanitation practices were consistently followed.
Achieved high customer satisfaction ratings through effective resolution of service issues. Enhanced team performance by streamlining communication processes. Fostered a customer-centric culture that prioritized client needs and expectations.
Monitored stock levels and arranged merchandise displays to optimize product visibility and accessibility.
Customer service
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Whole Food Market
Manhasset, NY
12.2025 - Current
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained inventory levels through regular stock checks and replenishment of shelves.
- Resolved customer complaints promptly, maintaining a positive store reputation.
- Trained new staff on store policies and procedures to ensure compliance and efficiency.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
OVERNIGHT STOCK ASSOCIATE PART TIME
Hannaford
Albany, NY
09.2022 - 09.2025
- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Collaborated with team members to streamline restocking processes and reduce downtime.
- Trained new associates on stocking procedures and safety protocols, enhancing team performance.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Unloaded arriving product stock and moved to store display areas.
- Stocked designated items on shelves, end caps and displays.
LABORER FULL TIME
Albany Parking Authority
Albany, NY
03.2024 - 07.2024
- Load / unload trucks with various objects
- Shovel, plows, remove snow, cut grass, mow, plant
- Patrol and inspect
- Assist installation
- Use hand tools
- Performed diverse tasks including truck loading, snow removal, and grass cutting. Conducted patrols, assisted with installations, and operated various tools and vehicles.
RETAIL MERCHANDISER (PART-TIME)
SAS Retail Services
Albany, NY
05.2022 - 12.2022
- Re-merchandising products
- Analyzing what product is moving from planogram
- Cleaning shelves
- Restocking new items
- Taking out items that no longer belong in shelves
OVERNIGHT STOCKER PART TIME
Stop and Shop Supermarket
Oceanside, NY
08.2021 - 01.2022
- Stocking
- Organizing & Cleaning
- Customer ServiceOptimized inventory management, ensuring shelves were fully stocked and organized for maximum efficiency during overnight shifts.
FEDEX PACKAGE HANDLER
FedEx Ground
Bethpage, NY
07.2020 - 07.2021
- Unload trucks
- Load trucks
COLLECTIONS AGENT PART TIME
Nettel USA
Farmingdale, NY
06.2017 - 04.2019
- Collect payments on past due bills
- Call customers using telephone
- Utilize computer systems to handle multiple calls
- Inform clients of overdue accounts and amount currently owed
- Attempt to collect payment
- Ensure all customer information is correct, including phone numbers and addresses
- Listen to customer's story and determine if debt can be collected
- Set up repayment plans and new terms of sale
- Offer advice or refer customers to debt counselors
- Record new commitment to repay debt
Education
High School Diploma -
Hempstead High School
New York, NY06.2019
Skills
- Executed efficient loading and unloading operations to optimize workflow
- Oversaw efficient warehouse operations, ensuring timely inventory management and distribution
- Operated pallet jack to efficiently transport materials within warehouse environments
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Oversaw inventory stocking processes to ensure optimal product availability
- Oversaw cleaning operations to ensure a pristine environment
- Operated vehicles with expertise to ensure safe and efficient transportation
- Executed heavy lifting operations to ensure efficient material handling and logistics
- Facilitated effective team collaboration to enhance project outcomes
- Assisted in organizing team activities to enhance collaboration and efficiency Supported project completion by coordinating schedules and resources Contributed to maintaining a structured workflow for ongoing tasks
- Assisted in clearing snow and debris from walkways and driveways Supported team efforts in maintaining safe and accessible outdoor areas Contributed to timely completion of seasonal maintenance tasks
- Utilized hand tools to assist in various tasks Supported team members in completing projects efficiently Maintained tools to ensure readiness for use
- Executed safe and efficient vehicle operation to ensure timely transportation
Certification
- Driver's License
Timeline
Grocery Team Member
Whole Food Market
12.2025 - Current
LABORER FULL TIME
Albany Parking Authority
03.2024 - 07.2024
OVERNIGHT STOCK ASSOCIATE PART TIME
Hannaford
09.2022 - 09.2025
RETAIL MERCHANDISER (PART-TIME)
SAS Retail Services
05.2022 - 12.2022
OVERNIGHT STOCKER PART TIME
Stop and Shop Supermarket
08.2021 - 01.2022
FEDEX PACKAGE HANDLER
FedEx Ground
07.2020 - 07.2021
COLLECTIONS AGENT PART TIME
Nettel USA
06.2017 - 04.2019
High School Diploma -
Hempstead High School